Leave Management Ability Analyst - Hybrid

Ability Analyst - C410AN

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Leave Management Analyst

The Leave Management Analyst primarily investigates claims to determine if the insured person qualifies for benefits and works with them on a plan to return to work as soon as responsibly possible. The Leave Management Analyst supports our mission of helping our customers rebuild their lives after an unexpected event or illness happens while following corporate claim standards, policies and procedures, and statutory, regulatory and ethics requirements.

Start Date: July 6, 2026

Training Hours: 8:00 AM - 4:30 PM / Monday-Friday

Length of Training: 5 Weeks

Work Hours After Training: Monday-Friday; core business hours with flexible start and end times

Responsibilities

• Collaborate with internal and external stakeholders to gather and communicate information related to leave management claims
• Deliver exceptional customer service through clear, professional written and verbal communication
• Analyze information, apply critical thinking, and make sound, data-driven decisions
• Use business knowledge and technical expertise to make ethical, informed judgments under management guidance
• Maintain a strong focus on meeting the needs and expectations of customers
• Contribute to a positive, inclusive team environment aligned with diversity and inclusion initiatives
• Ensure compliance with company standards, policies, and applicable regulatory requirements

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• 1+ years of claims experience preferred
• FMLA/Statutory Leave experience preferred
• Knowledge of medical terminology is a plus
• Strong organizational and time management skills
• Excellent problem-solving and critical thinking abilities
• Professional verbal and written communication skills
• Detail-oriented with a commitment to accuracy and quality in a fast-paced environment
• Ability to work effectively within a structured team setting
• Continuous improvement mindset
• Proficiency in Microsoft Office and ability to navigate multiple systems simultaneously

Work Arrangement

• Hybrid or Remote
• Candidates near office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Sunrise, FL; Scottsdale, AZ; Alpharetta, GA; Naperville, IL) are expected to work onsite Tuesday–Thursday
• Fully remote candidates may be required to travel to an office as business needs arise

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$46,222 - $69,333

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age