Strategic Platforms Analyst

We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all. Benefits Competitive Salary Based on Experience! Full Time, Monday-Friday, 8:00am - 5:00pm. Paid Holidays Off and No Weekends! Work from home options! We offer hybrid schedules that would consist of 2 days at home and 3 days in the office. We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, complimentary gym access, meal prep services and more! Employee Discount Program! Long‑term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long‑term career opportunities at one of our 29 branches across the country. Named Top 100 Companies in Tampa Bay for 8 consecutive years since 2019! Overview The Strategic Platforms Analyst analyzes, optimizes, and supports Chadwell Supply’s third‑party procurement and purchasing platforms. This role partners with the Director of Sales Enablement to provide data‑driven insights, identify trends, and improve platform performance and adoption. This position combines operational support with data analysis to identify opportunities, improve processes, and enhance customer experience. What you will need High School Diploma or GED required. Minimum of 2 years of experience with procurement/P2P platforms (Yardi, RealPage, Entrata, Coupa, etc.). Minimum of 3 years of experience in data analysis, reporting, or analytical support roles. Advanced Excel skills (data analysis, pivot tables, formulas, dashboards). Experience translating data into actionable insights. Strong analytical and problem‑solving skills. Experience with Power BI. Experience in sales enablement, operations, or customer success analytics. How you will make an impact Analyze platform performance, usage trends, and transaction data to identify optimization opportunities. Monitor system health, issue trends, and recurring challenges; recommend solutions. Partner with IT and platform providers to improve functionality, integrations, and user experience. Evaluate platform effectiveness and recommend enhancements to drive efficiency and revenue growth. Develop and maintain dashboards, reports, and KPIs related to adoption, sales impact, onboarding, and issue resolution. Provide insights to leadership on trends, risks, and opportunities. Track and analyze customer behavior within procurement systems. Use Excel and other tools to automate reporting and improve data visibility. Serve as an escalation point for platform issues, identifying root causes and trends. Document and analyze support issues to drive long‑term solutions. Partner cross‑functionally to resolve issues and improve reliability. Support onboarding with a focus on tracking success metrics and identifying improvements. Analyze onboarding effectiveness, adoption rates, and time‑to‑value. Partner with Sales Administration, Credit, and IT to ensure data accuracy and implementation success. Identify training gaps and opportunities to improve adoption using data. Support development of training materials and resources. Provide insights to improve user experience. Support projects through data analysis, performance tracking, and insights. Assist in evaluating platforms, features, and integration opportunities. Identify inefficiencies and recommend process improvements. #J-18808-Ljbffr Chadwell Supply