Technology Analyst Sr., Progression

At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started. Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric. We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—while delivering exceptional service every step of the way. We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power. Storm Duty Requirements Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response and recovery activities related to emergencies and disasters to maintain service to our customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures. Responding to storms will be considered a condition of employment. Job Information Title: Technology Analyst Sr., Progression Company: Tampa Electric Company Location: Midtown East Tower, Tampa, Florida Shift: 8 Hour x 5 Days Position Concept The Technology Analyst Sr. (also known as Lead) works independently on all phases of business process analysis and redesign. Translate high‑level business requirements into functional specifications and manage changes to such specifications. They formulate and define scope and objectives for assigned projects. Lead or participate in software implementation projects. Serves as the technical expert for the Technical Application team and is responsible for documenting standard operating procedures and training less experienced analysts. Work under general direction of the Supervisor Technical Applications and serve as back‑up for the supervisor when needed. Primary Duties and Responsibilities Provide support for moderately complex business processes, applications, and interfaces across multiple platforms and databases, making recommendations, coordinating resources, and facilitating implementation of process or software changes to avoid future problems. (20%) Lead diverse, medium‑sized, complex technical projects (e.g., evaluation of current processes, automation, and software applications) with a focus on providing technological solutions in alignment with business and strategic plans. (10%) Create complex reports across multiple databases and platforms. Provide data to users as requested. Monitor supported applications to ensure data integrity and accuracy. (20%) Define scope for medium‑sized project tasks, including time and cost estimates for assigned tasks, and provide consultation of scope definition. (10%) Serve as a liaison between ED and other technical groups, develop relationships with key customers including face‑to‑face, on‑site interactions, and communicate with end‑users and stakeholders to provide timely and accurate information and updates. (10%) Participate in feasibility studies and research to prepare cost/benefit justifications for technology solutions. Assist with determining and securing appropriate technical and business team members to facilitate successful completion of approved projects. Work with business leaders and act as a liaison between supported business areas and programming team members and/or vendors. (10%) Be responsible for the collection, analysis, review, documentation and communication of business needs and requirements to IT programming and other technical team members. Provide input in the prioritization of technology‑related projects. (10%) Utilize leadership skills to regularly provide technical direction, instruction, guidance and monitoring of less experienced Technology Analyst team members and resolve issues to ensure goals and requirements are met. (10%) Supervision Indirect: May lead other Technology Analysts. Relationships Internal: Interfaces with all levels of management and team members. External: Interfaces with information technology vendor representatives. Qualifications Education Required: High school diploma or equivalent. Preferred: Associate’s Degree in business or related technology field. An Associate or Bachelor Degree may substitute for some years of experience. Licenses / Certifications Preferred: Project Management Professional (PMP) Certification. Experience Required: 7 years of experience with electrical grid, electrical distribution or transmission. Preferred: Experience with high‑level Electric Delivery computer systems support and successful project management. Knowledge, Skills and Abilities Proficient in development fundamentals Proficient in data collection and analysis Knowledge of power flow across electrical grid transmission and distribution devices and systems Ability to learn surrounding control room functions and workflows Knowledge of work management systems and workflows with the ability to baseline test results Knowledge of resource management systems and workflows with the ability to baseline test results Knowledge of GIS systems and workflows Ability to provide end‑user support or process analysis related to geographic information systems, work management systems, energy management systems, or outage management systems Proficient in writing queries and reports with knowledge of related technical applications Proficient in customer service principles to provide technology‑enabled information and solutions across electric delivery operations and business functions Providing proactive written and oral communication Exercising good judgement and making logical decisions Problem solving and providing end‑user support Managing projects and allocating resources Assessing performance and providing feedback Exercising attention to detail and time management Taking initiative to learn and source information independently Resolving conflict across business functions Exercising negotiation tactics Knowledge of Tampa Electric’s unique power grid and systems Knowledge of electrical transmission/distribution modeling practices Proficient in risk management related to data privacy, specifically implementing data protection measures to safeguard customer information, ensuring compliance with regulatory standards, and mitigating risks associated with data breaches. Skilled with any of the following technical applications: Standard Query Language (SQL), Report Writing Tool, Oracle PLSQL Developer, SAP ERP, SAP CRB, GTech, Work Pro, Arcos RA Light, Arcos Smart, Arcos Crew Manager, Arcos Callout, or Info Maker (Sysbase Report Writing Tool) Working Conditions Work is primarily performed sitting at a desk operating a computer for 80-90% of the workday in an office environment. Equal Opportunity Employer Statement Tampa Electric is proud to be an Equal Opportunity Employer. Benefits TECO offers a competitive benefits package. Competitive Salary 401(k) Savings plan with company matching Pension plan Paid time off Paid holiday time Medical, Prescription Drug, and Dental Coverage Tuition Assistance Program Employee Assistance Program Wellness Programs On‑site fitness centers Bonus Plan and more! #J-18808-Ljbffr Tampa Electric