VP, Client Operations

Agency:UMJob Function:Account Management and GrowthJob Subfunction: Sales and Client OperationsJob Description:Position OverviewWe are looking for a dynamic Operations leader who will be responsible for working with the account leads in operationalizing the rollout and management of several projects for our client. In this role, this person will correspond directly with internal, client, and agency partner teams and lead in building and implementing the systems, processes, and tools that drive efficiencies and power standardization.ResponsibilitiesImplement workflow management tool (e.g. Asana) and lead project management process to keep cross-functional teams on track, accountable, and focusedFacilitate key enterprise-wide projects (e.g. QBR, education sessions, competitive reporting), including assembling key players, delegating responsibility and tasks, managing timelines, and distributing clear notes/follow upsOngoing support of tools/solutions (e.g. MediaTools, Ad Intel), including training team, problem solving technical issues, and optimizing processesCollaboration on establishing taxonomy and ensuring team adherenceCollect, cleanse, QA, and mapping/integration of data from all systems/sources (e.g. MediaTools, Mediaocean) required to power automationDrive financial process around cross-team budget connectivityQA budgets to ensure every dollar is accurateLiaise extensively with clients, agency partners, and vendors to support implementation, adherence, and optimization of processesPartner with Account Management and clients to establish and audit against SLAsRequired Skills and ExperienceCritical thinker who is interested in developing efficient ways to streamline, standardize, and improve current systems and processesProven ability to develop and maintain solid professional relationships with clients, colleagues, and vendorsExperience working both independently and, in a team-oriented, collaborative environmentRequired PC proficiency and expertise with MS Office (Excel, Word, PowerPoint) and a working knowledge of Asana, Smartsheet, or a similar project management toolDesired Skills and Experience8+ years of demonstrated work success in project managementExperience and working knowledge of media planning and buyingGoal-oriented and action-focused with expert time management, multi-tasking, project planning, and organizational skillsStrong verbal, written, and interpersonal communication skills, including the ability to communicate effectively with a variety of audiences (e.g., laterally across peers and upward to senior management)Flexibility to adapt to shifting priorities, demands, and timelinesWage and BenefitsWe offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment TransparencyIt is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position please email View email address on click.appcast.io. $180kOmnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: For US Job Seekers:It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. SummaryLocation: New York, New York, United States of AmericaType: Full time