Food & Beverage Manager

Food & Beverage Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About our property:

Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place. At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue's luxury landscape.

What you will have an opportunity to do:

As our Food & Beverage Manager, you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they've worked up an appetite for a full conference banquet or are just joining us for their favorite beverage. The InterContinental Seattle Bellevue is looking for individuals who have a stellar knowledge of food & beverage, strong people-management and exceptional customer service skills, as well as a proven track record in high-volume concepts.

Our Food & Beverage Manager will oversee multiple outlets and will report to our Hotel Manager. Every day is different, but you'll mostly be:

• Managing, coaching, and developing a team of committed hospitality professionals.
• Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them.
• Managing food and beverage standards to deliver against our commitment to responsible business practices.
• Working closely with the Hotel Manager and finance team to set, monitor and refine budgets and drive revenue.
• Multitasking to oversee multiple food and beverage outlets, banquets, and in-room dining facilities – as well as a number of managers and supervisors.

Duties include:

• Motivating and managing a team of front of the house colleagues for food and beverage.
• Assisting with the budget, marketing plans and objectives and managing within those approved plans.
• Implementing and maintaining F&B sales/marketing programs.
• Mentorship and overseeing the development of employees.
• Hiring, training, empowering, coaching/counseling and conducting annual performance reviews.
• Directing the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations.
• Coordinating food and beverage operations with other hotel departments to ensure efficient guest service.
• Resolving guest complaints as appropriate to maintain a high level of customer satisfaction and quality.
• Implementing procedures to increase guest and associate satisfaction.
• Exercising quality control for both food and beverage.
• Maintaining standards of service and ensure their implementation.
• Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards.
• Coaching and counseling employees to reflect brand service standards and procedures.
• Maintaining schedules for multiple outlets each week based on forecast and event schedules.
• Ensuring all colleagues maintain current food and alcohol permits, at all times.
• Must be available to work evenings and weekends as needed.
• Other duties as assigned.

What are we looking for?

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 3-5 years or more of progressive hotel Food and Beverage experience.
• Service oriented style with professional presentations skills.
• At least 3 years' experience in a senior role in a food and beverage environment.
• Proven leadership skills.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
• Clear concise written and verbal communication skills in English.
• Must be proficient in Microsoft Word and Excel.
• Must have excellent organizational, interpersonal and administrative skills.
• Experience implementing new F&B concepts.
• Must have current and valid WA food handler's and MAST permit.
• Prior experience with POS systems preferred.

Compensation: $93600

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.