Catering & Events Assistant Manager | University of Puget Sound

Catering & Events Assistant Manager | University of Puget Sound

Let’s start off with the most important part-what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Salary Range: $26 to $30 DOE
• Cellphone Allowance
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Works directly with the Catering & Events Manager to achieve departmental goals, objectives, and operational standards.
• Schedules catering service staff to meet operational demands and event requirements.
• Supervises catering staff and provides direction and oversight to ensure staff performance, professionalism, and adherence to departmental standards.
• Supervises event setup, service, staffing, breakdown, and cleanup for all catering and event functions.
• Monitors employee performance and communicates performance concerns, attendance issues, policy violations, and other personnel matters to the Catering & Events Manager to support the performance management process.
• Ensures the accurate delivery, setup, and presentation of food and beverage items in accordance with event orders.
• Supervises catering service staff in the delivery of food and beverage service and ensures a high level of quality customer service is provided to guests.
• Communicates directly with Culinary teams during service to ensure proper execution of event orders and that client and guest service expectations are met.
• Serves as the point of contact during events and acts as a liaison between guests, clients, and team members; responds to and works to resolve guest issues and concerns as necessary.
• Assists with the acquisition and coordination of special equipment and supplies required for banquet functions.
• Responds to operational concerns, customer feedback, and suggestions, and communicates issues to the appropriate department leadership.
• Conducts inventory of catering supplies and equipment, including supplies used for athletic concessions, special events, and other catering operations.
• Completes and coordinates orders for supplies and equipment needed for catering events.
• Maintains a safe, clean, and sanitary work environment in accordance with established standards.
• Ensures compliance with applicable health department regulations and food safety requirements.
• Interviews, hires, trains, schedules, assigns, supervises, and provides performance feedback to catering service staff, including student employees.
• Leads pre-shift meetings, weekly catering operations meetings, and occasional departmental meetings.
• Works closely with catering staff to develop and enhance skill levels and facilitate cross-training in other areas within the department.
• Collaborates with Culinary, Sales, and other departments to ensure successful execution of catering and event functions.
• Follows all applicable policies, procedures, safety standards, and departmental guidelines.
• Performs other related duties as assigned or requested by the Catering & Events Manager.

What You Bring

• Two years of related experience to include supervisory or lead responsibilities in a hotel banquet or catering environment; or an equivalent combination of education, training and experience.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • • Ability to work shifts of twelve or more hours.
    • Ability to bend and stoop to grasp objects, climb ladders, push and pull carts weighing up to 100 pounds, unassisted.
    • Ability to lift up to 30 pounds. Lift up to 35 pounds unassisted on occasion.
    • Ability to visually examine products for quality and signage/labeling for accuracy.
    • Ability to stand for long periods of time.
    • Ability to work in a fast-paced, strenuous environment
• Excellent interpersonal, verbal and communication skills.
• Ability to effectively supervise others by providing clear instructions and effective criticism/redirection.
• Ability to multi-task and utilize effective time management during production.
• Ability to work well under pressure in a fast-paced environment.
• Working knowledge of computers, Microsoft Office Suite, cash register and POS systems.
• Must possess a valid Food Worker Card.
• Must possess a valid driver’s license.
• Reliable and predictable attendance.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:
Located in a vibrant port city in the Pacific Northwest, Puget Sound is a leading national liberal arts and sciences university preparing students for success since 1888. In an ever-evolving world, we believe that the best preparation for the future is an education that exposes you to multiple perspectives, engages you in work that makes a difference in the world, and helps you discover who you are and what you have to offer. It’s an education that transcends boundaries, teaches you to adapt to changing circumstances, and prepare for careers that might not yet exist.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.