Bartender, Pool

Main Duties As Pool Bartender you will be responsible for crafting classic and creative alcohol and non‑alcoholic beverages, engaging with customers, and ensuring that every guest has a memorable experience. Creativity, knowledge of mixology, and excellent customer service skills help establish the operation’s reputation as a go‑to destination for exceptional drinks. General Duties Maintain a working knowledge of full food and drink menu while making recommendations. Create a diverse range of handcrafted cocktails, mocktails, and other specialty beverages with precision and flair, using high‑quality ingredients, techniques, and garnishes. Continually innovate and introduce new and exciting drink creations. Provide exceptional customer service by warmly welcoming guests, engaging in friendly and professional conversation, and understanding their preferences. Offer recommendations and suggestions based on their tastes, ensuring a personalized and enjoyable experience. Efficiently and accurately take drink orders, prepare them promptly, and serve beverages with attention to detail and presentation. Ensure all orders are prepared in compliance with company standards and specific customer requests. Demonstrate an extensive understanding of classic and contemporary mixology, including various spirits, liqueurs, bitters, and other ingredients. Stay updated on emerging trends and new techniques within the industry. Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar tools are sanitized and readily available. Adhere to safety and hygiene protocols, including proper handling and storage of ingredients. Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines. Adhere to all company safety and sanitation policies and procedures. Label, date, and manage perishable items used behind the bar, rotating and disposing of them to maintain quality control. Perform opening side work and set‑up station. Attend and participate in any training sessions, department meetings. Properly serve wine and alcohol with awareness and professionalism. Properly execute closing procedures. Follow high standards of food product, sanitation, storage, and handling procedures. Provide guest checks promptly and return receipts promptly. Keep all service and table areas clean, organized, and stocked. Provide engaged, friendly, and attentive customer service to all guests, inclusive of eye contact, respectful conversation, and smiling. Practice highest regard for safety within all areas and with all materials. Follow and adhere to all standards set forth by federal and state guidelines. Have knowledge of state and federal liquor regulations pertaining to serving alcohol. Perform other related activities as assigned by management. Guarantee neat and quality service. Participate in daily shift meetings. Follow company cash handling and payment tendering procedures with care. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure compliance with hotel policies, procedures, and standards with self and colleagues. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information. Embody the 1 Hotels Vision, Mission, and Compass; deliver on Our Promise, provide good‑natured service and uphold our Brand Pillars. Qualifications & Skills Prior bartending experience. Proficient in verbal and written English communication. Organized and proficient at multitasking. Reliable team player willing to learn and adapt to new situations. Strong communication and customer service skills. Able to lift at least 50 lbs. Able to stand for long periods of time. Food handling certification (can be obtained during employment). Flexibility to meet the demands of a 24‑hour operation. Due to the nature of the hospitality industry, team members may be required to work varying schedules, including holidays and weekends, to accommodate the business and demands of the property. Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. #J-18808-Ljbffr