Head of Technical Support Engineering - AI/ML
Weights & Biases
Weights & Biases in New York is seeking a Manager of Technical Support Engineering to lead a high-performing team in delivering outstanding user experiences. You will coach support engineers and improve processes while collaborating cross-functionally with engineering and product teams. The ideal candidate has 4+ years of team management experience in a technical support or related field, with a passion for AI/ML. The position offers a comprehensive benefits package, including medical, dental, vision insurance, and flexible PTO. #J-18808-Ljbffr Weights & Biases
$120k - $155k
...-trade experience. CAIS supports over 50,000 advisors who... ...genuine practitioner of AI tools, using them to manage, maintain, and engineer solutions in the Microsoft... ...software engineering or ML role. AI tools are how... ...technology clearly to non‑technical users in plain,...SuggestedWork at office$160k - $300k
...are building a commercial engine that allows... ...applications and rapidly iterating technical approaches at the frontiers of AI, experimenting with LLMs... ...role We are in search of an ML operations engineer who has... ...and pipelines while supporting customers directly. Flex...SuggestedH1bVisa sponsorshipRelocation packageFlexible hoursNight shift- ...evaluation systems for frontier AI research, working with... ...needed to support model training, evaluation... ...PyTorch, FastAPI, and modern ML infrastructure. You can... ...leaks. Strong engineering judgment. You can move... ...years shipping high‑impact technical products. #J-18808-Ljbffr...Suggested
- ...Ventures and Page One. The Role We’re hiring a Member of Technical Staff - AI/ML to design, build, and deploy AI-powered systems that solve... ...seamlessly into our platform. This is a hands-on role for an engineer who thrives at the intersection of AI innovation and...SuggestedFull timeFlexible hours
- Crane Venture Partners is looking for a Customer Support Engineer to build and manage the Customer Support function. You will work closely with... ...retail and healthcare, to enhance their experience with AI applications. The ideal candidate should have strong proficiency...SuggestedFlexible hours
- About the Role As a Member of Technical Staff - Applied AI at Entendre, you will design and ship user-facing products that combine cutting‑edge AI capabilities with dependable workflows. You will work across the stack to deliver solutions that are robust, intuitive, and...
- ...planet. We tackle problems head-on and focus on solutions... ...re launching a fast-moving engineering team focused on applying AI to one of the most complex... ...opportunity to apply AI/ML to deep, real-world problems... ...with our migrations technical field community to deeply...Local areaRemote workWorldwideFlexible hours
$100k - $300k
...at the frontier of generative AI systems. We are building the world... .... Founded by seasoned former engineering and product leaders from... ...looking for talented, ambitious AI/ML Engineers to build in the... ...datasets and data representations to support system development Decompose...- ...itself — keep reading. About the role The Technical Support Engineer is a customer-focused problem solver... ...operational excellence, and fluency with AI‑powered tools and workflows that are... ..., or analyze logs. Familiarity with AI/ML concepts sufficient to understand and explain...Monday to FridayWeekend work
- ...The Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer experience when... ...support function is being rebuilt with AI tooling and proper engineering rigor —... ...happening. You understand how AI agents and ML-driven systems can fail. You're not...
- Member of Technical Staff - Applied AI Engineer Valthos | Posted Mar 3 Full-time Negotiable Advanced (5-10 yrs) Valthos Inc. Valthos is an applied biological... ...software engineers from Palantir and applied biological ML engineers from MIT’s Broad Institute and DeepMind making...Full timeWork at office
- Socure is looking for a Technical Support Engineer in New York, NY, focused on delivering exceptional customer service and technical solutions. You... ...support experience, and strong SQL skills. Proficiency with AI tools is preferred, along with a proactive approach to problem...Full timeMonday to Friday
- ...helping developers build AI applications without... ...re looking for a Scaled Support Specialist who lives at... ...the intersection of deep technical troubleshooting and... ...users are highly capable engineers building the next generation... ...Experience with AI/ML frameworks like...Remote jobWork at office
- Monte Carlo is seeking a Technical Support Engineer in New York to manage end-to-end customer experiences. You'll be diagnosing technical issues across data pipelines while contributing to AI-powered support tooling. This role emphasizes real influence on support operations...
- JPMorganChase is looking for an Application Support specialist to improve global application systems in the Commercial & Investment Bank... ...experience with a focus on front/middle office trading, familiarity with AI capabilities, and proficient in Python. Comprehensive benefits...
$150k - $250k
...Software Engineering Team Examples of key exciting problems the team is working on: We... ...schedule. We're building the live model of an AI infrastructure project's entire delivery... ...data into something usable, in ML, data engineering, or research. You're...Local area- ...the Role Members of Technical Staff (MTS) are the senior engineers who build the platform that... ...will build on every day. ML and agentic systems are part... ...growth. How We Use AI in Our Hiring Process: To... ...made by humans. We use AI to support efficiency and consistency...
- ...about sciemo Sciemo builds AI for consumer goods: technology... ...for a Founding Member of Technical Staff to join our team guiding... ...development and deployment of complex ML systems reporting to Dan Wald,... ...and Machine Learning Engineer, you will play a pivotal role...Work at officeRemote work
$300 per month
...deploy the most advanced applied ML at production scale. Our... ...Delangue and many other operators/technical leaders. "Basis is on the... ...like." — Prashant Mital, Applied AI Lead, OpenAI About the Role... ...benefits package designed to support your physical, mental, and financial...Work at office$40k - $80k
...About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-... .... Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including... ...Exposure to GPU infrastructure or AI/ML environments. Understanding of IT...Remote workFlexible hours- ...provides the infrastructure foundation for AI teams. With instant GPU access, sub‑second... ...olympiad medalists, and experienced engineering and product leaders with decades of experience... ...be a plus: Familiarity with modern data / ML / AI tools and workflows Experience with Typescript...Work at office
- ...A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...
- ...Technology Helpdesk Technician to support users across the business and drive adoption of AI tools such as ChatGPT, Claude,... ...collaborate with the Data & AI Engineering function to identify... ...and other SaaS platforms for non-technical users. #J-18808-Ljbffr Elevate...
$100k - $150k
...intelligence. We partner with top AI labs, governments, and... ...infrastructure, or network hardware support Proficiency with fiber... ...escalation summaries for remote engineering teams Willingness to relocate... ...environments (GPU clusters, HPC, AI/ML infrastructure) Familiarity...Local areaRemote workRelocation- Application Production Support Engineer - Generative AI Tools- Assistant Vice President Location: Pune, Maharashtra, India Job Type: On‑Site/Resident... ...Posted: Jun. 15, 2026 Job Overview Provide front-line technical support: Diagnose and resolve production issues related...
- ...confidential, high-performing AI innovation lab... ...team of scientists and engineers builds and deploys fully... ...Summary: As a Member of Technical Staff, you’ll help bridge... ...to production, supporting the full lifecycle of intelligent... ...Own the full stack of ML workflows: data...
$150k - $300k
United States Digital Space LLC is hiring a Member of Technical Staff to work onsite in New York City or San Francisco. This full-time role... ...equity. You will integrate factory data sources and leverage AI to enhance operational efficiency. The position demands a hands-...Full time- ...The hardest problems in both AI and biology are being solved here... ...for probing and reverse‑engineering the model's learned representations... ...have experience interpreting ML models trained on scientific or... ...share constructive feedback, support you and help you grow, and welcome...
$66k - $82k
...1) role at Nebius Get AI‑powered advice on this... ...build large in‑house AI/ML teams. Our employees work... ...innovative leaders and engineers in the field. Where we... ...providing first‑level support for end‑user IT issues,... ...employees with day‑to‑day technical issues and setups. You’...Temporary workWork at officeImmediate startRemote work- ...enough to build it. Our team of 50 combines AI engineering and applied physics expertise with deep... ...sits at the intersection of large‑scale ML infrastructure, scientific computing,... ...restaurants via Sharebite. Relocation support provided. #J-18808-Ljbffr Arena PhysicaLocal areaRelocation package
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