AI-Driven SaaS Technical Support Engineer
Socure Inc
Socure is looking for a Technical Support Engineer in New York, NY, focused on delivering exceptional customer service and technical solutions. You will handle customer issues from initial triage to resolution, collaborating with various teams to ensure a seamless support experience. The ideal candidate has a Bachelor's degree, over 3 years of SaaS technical support experience, and strong SQL skills. Proficiency with AI tools is preferred, along with a proactive approach to problem-solving. This full-time role operates Monday to Friday with occasional weekend on-call duties. #J-18808-Ljbffr Socure Inc
Vacancy posted 4 days ago
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