Registration Specialist

Registration Specialist

Point Meadows Surgery Center is a modern, multi-specialty ambulatory surgery center located in Jacksonville, Florida, delivering high-quality outpatient care across orthopedics, sports medicine, pain management, ENT, podiatry, neurosurgery, and plastic surgery. Our team of board-certified physicians, anesthesiologists, nurses, and surgical technologists is committed to providing safe, compassionate, and efficient surgical experiences.

Following a leadership transition and facility upgrades in 2019, the center is in an exciting phase of strategic growth, expanding both services and specialties. We are building a collaborative, high-performance environment that values clinical excellence, operational innovation, and continuous improvement.

Whether clinical or administrative, every role at Point Meadows plays a vital part in our mission. We offer team members the opportunity to grow professionally within a forward-thinking ASC model, with potential for leadership, development, and future physician alignment or investment opportunities. Ideal candidates are motivated, patient-focused, and eager to contribute to a dynamic, evolving healthcare setting.

Role Summary

The Registration Specialist supports a seamless perioperative experience by coordinating patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.

Monday-Friday, Full-time position (30-40 hours/week). Hours between 6:00am- 5:00pm.

What You'll Do

• Register patients accurately, verifying demographics, insurance, prior authorizations and required documentation
• Collect copayments and input patient information into scheduling and registration systems
• Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
• Coordinate front desk and reception area activities to support efficient center operations
• Assemble and maintain patient medical records and ensure confidentiality
• Communicate professionally with patients, families, physicians, and staff (using translators as needed)
• Support quality improvement, safety, and risk management initiatives
• Maintain organization and cleanliness of the front desk and nourishment areas
• Perform clerical and administrative duties, including supply management and record maintenance
• Perform other duties as assigned

What You'll Bring

• High school diploma or GED required; healthcare patient experience preferred
• Strong organizational, multitasking, and communication skills
• Ability to manage competing priorities in a fast-paced healthcare environment
• Proficiency with Microsoft Windows–based systems and scheduling/registration platforms

Physical Requirements

• Ability to lift up to 50 pounds
• Prolonged standing, walking, sitting, and frequent use of hands and arms
• Ability to bend, stoop, kneel, crouch, or balance as needed