Heavy Duty Cleaner (Full Time)

Job Description

Job Description

Position Title: Heavy Duty Cleaner

Department: Custodial

Employment Classification: Non-Exempt

Position Summary/General Description:

A Heavy Duty Cleaner maintains a clean environment for all LDC casinos and related facilities.

Expectations:

• Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
• Act as a role model within and outside the casino.
• Maintain a positive and respectful attitude toward customers and co-workers.
• Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

• Under supervision perform heavy duty custodial duties such as, but not limited to: High dusting; vacuuming; scrubbing; mopping; disposing of trash; power washing restrooms; stripping, waxing and buff floors; cleaning windows, mirrors, walls, doors, carpet, upholstery; and cleaning other furnishings.

• Comply with custodial department standard operating procedures.
• Responsible for preventative maintenance of custodial equipment, and cleaning of equipment.
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests.

• Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.

• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.

• Maintain all heavy floor equipment and supplies applicable to floor cleaning requirements.
• Report equipment repair requirements to the custodial manager.
• Serve as a mentor to custodial and heavy duty cleaners, and use the buddy system during training.
• Participate in meetings and workshops to support custodial operations.

• Perform additional duties and responsibilities as necessary or assigned.

Education & Experience:

• High School diploma or GED preferred.
• Must have relevant work experience.
• Knowledge and understanding of material safety data sheets (MSDS).

Licensing & Certification:

• None.

Computer Equipment, Software, Machinery:

Use of wand extractor, buffer, chariot extractor, chariot vacuum, burnisher, vacuum back pack, and high lift/scissor lift (manual and electric). Essential Physical Requirements:

• Requires balancing/climbing, bending over, crawling, crouching/stooping, hearing, kneeling, reaching overhead, sitting, standing, talking, turning/twisting walking and repetitive use of hands 51-100% of the time.
• Requires pushing/pulling, carrying, lifting, sliding/transferring 1-25 lbs. 51 to 100% of the time.
• Requires pushing/pulling, carrying, lifting, sliding/transferring 25-50+ lbs. 25 to 50% of the time.
  

Essential Mental Demands:

• Solve problems, organize, plan, make decisions, interpret data and read 51% to 100% of the time.
• Write 1-24% of the time.

Supervisory Responsibilities:

• None.
  

Work Environment (inside/outside):

• The job is performed indoors with exposure to loud noises and fumes.

Other Requirements:

• Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.
• Must pass a pre-employment alcohol/drug screening.