Admissions Specialist - Patient Access Services - ER- Full-Time Rotating

Job ID: 26004235 Admissions Specialist - Patient Access Services - ER Bring your passion to Texas Health. We are Better + Together. Position Highlights Work location: Texas Health Harris 1301 Pennsylvania Ave Fort Worth, TX 76104 Work hours: Full-Time Rotating Department Highlights The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, providing excellent customer service to patients and visitors. Team‑oriented work environment with expanded resources from other Patient Access areas. Cross‑training opportunities within different areas of Patient Access. Here’s What You Need Education H.S. Diploma or Equivalent required Experience 1 Year Customer Service Experience required Licenses and Certifications CHAA - Certified Healthcare Access Associate Upon Hire preferred Skills And Abilities Good written, oral, and telephone communication skills. Knowledge of general office equipment, PCs, and associated software packages. Typing ability of 35 WPM corrected for errors preferred. General knowledge of medical terminology preferred. What You Will Do Duties include, but are not limited to: Accurately gather complete financial and demographic information to ensure medical records/billing process flows efficiently. Obtain and/or update verification of benefits and/or pre‑certification for applicable tests and/or procedures. Prepare, present, and thoroughly explain applicable legal, ethical, and compliance documents; ensure proper consents are signed by the appropriate parties, and maintain documentation. Maximize reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc., and prevent denials by ensuring timely notification of admission to insurance carriers. Assist patients in understanding financial obligations; collect co‑payments, self‑pay deposits, and patient balances to reduce Accounts Receivable. Stay abreast of and comply with applicable regulations, entity and/or system policies and procedures, maintaining customer service and/or productivity guidelines set forth by applicable leadership. Benefits and Perks Gain a sense of accomplishment by contributing in a teamwork environment. Receive excellent mentorship, comprehensive training and dedicated leadership resources. Enjoy opportunities for growth. #J-18808-Ljbffr Texas Health Resources