New Store Openings Manager

Job Description

Job Description

ABOUT THE COMPANY

Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

WHAT WE OFFER

• Competitive Compensation: Playa Bowls offers competitive base compensation & incentive bonus plan, and eligibility to participate in our annual performance review program, a direct reward for driving success and growth!
• Comprehensive Benefits Package: Playa Bowls offers a robust benefits package, including Medical, Dental, Vision, Flexible Hybrid-Remote Work Environment, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) with company match, Employer-Paid Life & AD&D Insurance, Employer Paid Short-Term Disability, Paid Time Off, Paid Holidays, Domestic Partner Benefits, Spouse & Children Benefits, Flights/Hotels paid for, Mileage Reimbursement, Cell Phone Stipend, Company Credit Card and more!
• Professional Development: Our comprehensive Playa Bowls training program equips you with valuable leadership and operational skills that support long-term career growth.
• Vibrant Work Culture: We bring the energy every day with a dynamic, collaborative environment where positivity, teamwork, and fun are part of the experience—dancing, smiling, and good vibes encouraged!
• Playa Discounts: While at work, enjoy 50% off and one free bowl. When you're off the clock, receive 30% off — it’s a win-win!

WHO YOU ARE

You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As a New Store Opening Manager , you will be doing a variety of tasks from training new employees to strategically resolving problems. You will be responsible for supporting new and existing franchisees/licensees in all aspects of business planning, driving operational excellence and the guest experience. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

WHAT YOU’LL DO

• Act as Playa Bowls Brand Ambassador to protect and uphold all PB brand standards
• Checking products to ensure consistency, palatability, and quality
• Investigate and resolve complaints regarding food quality, service, and accommodations
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Perform some food preparation or service tasks
• Maintain food and equipment inventories
• Utilize point of sale cash register. Count money and make bank deposits.
• Adhere to Company opening and closing procedures and maintain accompanying records

WHAT YOU’LL BRING

• Valid Driver’s License
• A Team Player
• Great Customer Service
• Ability to work independently and adapted to changing environments
• Communication and Active Listening Skills
• Critical Thinking
• Ability to multitask, have strong organization skills, and be detail oriented
• Personality traits include smart, friendly, outgoing, passion for our business and brands, strong follow up, empathy, and committed
• Most importantly, FUN

WORK CONDITIONS

• Travel required (2-3 weeks per month), as needed or required for restaurant visitation, scheduled meetings, or company functions
• Must be available to work weekends
• Must be 21 years of age to comply with state age travel requirements

ESSENTIAL PHYSICAL FUNCTIONS

• Must be able to remain in a stationary position for prolonged periods of time
• Must be able to lift or otherwise move 25-40 pounds occasionally
• Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.

MISSION

Inspire and support our communities one bowl at a time.

VALUES

Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol

“Playa Bowls is an equal opportunity employer and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”