Clinical Case Manager

Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a skilled Clinical Case Manager to help support our San Francisco County Programs.

About the role: The Clinical Case Manager provides clinical case management services to participants and is aimed at increasing wellness, increasing housing stability, and preventing people from cycling through the criminal justice system and/or hospitals. Responsible for needs assessments and delivery of strengths based/needs focused services. Acts as the lead on clinical cases and guides supporting team members in clinical service delivery.


Abode’s Benefits & Perks:

• $34.00/hr - $38.00/hr
• 19 days of PTO
• 12 paid Holidays per year
• 100% medical, dental and vision benefits for employees and agency dependent health care contribution
• 403(b) Retirement Plan w/ Employer Match & Contribution Programs
• Opportunities to grow clinically and/or into management roles
• Dynamic, mission-drive culture and supportive leadership
• Professional Development Trainings, Leadership Academy Programs, All Staff Events & Holiday Parties

The Diverse Culture:

We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.


How You Make an Impact:

• Provide clinical case management services, including individual rehabilitative services, brokerage, collateral, and to participants in the following settings: home, community, and office.
• Assess clinical needs and develop individual service plan goals on an on-going basis for participants enrolled in the program. Collaboratively work with participants and their treatment team to develop and coordinate care.
• Perform mental status exams, as well as safety assessments that include suicide, homicide, and gravely disabled assessments with participants on an ongoing basis.
• Provide direct crisis counseling and needs identification.
• Utilize motivational interviewing techniques to explore participants’ substance dependency, encourage reduction and/or provide support to clients moving towards abstinence.
• Provide wrap around clinical case management services to individuals residing in permanent supportive housing.
• Assist participants with establishing goals and strategies for increasing self-sufficiency.
• Coordinate care and discharge planning for participants in institutional settings, hospitals, etc.
• Provide linkage and warm hand offs to long term mental health providers, when called for or required.
• Provide support to families and loved ones as needed.
• Attend clinical, administrative, and case conferencing meetings as assigned by the program supervisor.
• Enter all data on time and correctly to support program evaluation and outcomes tracking
• Ensure proper and timely documentation of services including written case notes using the BIRP formats.
• Other duties as assigned.

How You Meet the Qualifications:

• Bachelor's Degree Required
• MS/MSW/MA degree in Psychology Preferred *New grads are encouraged to apply*
• 1 year of field experience working with people with serious mental illness, individuals with a dual diagnosis and/or the homeless population.
• Use of personal vehicle, proof of a valid and current California Driver’s License and current insurance along with a clean DMV record required.

PHYSICAL REQUIREMENTS:

• Communicating with others to exchange information; seeing to read a variety of materials.
• Manual dexterity for use of keyboard, tools, controls; repetitive motion that may include the wrists, hands, and/or fingers.
• Remaining in a stationary position, often standing, or sitting for prolonged periods, while at a desk or working on a computer.
• Ability to drive and sit in a car for prolonged periods of time.
• Ability to move between floors, ascending and descending stairs.
• Light work that may include moving or lifting objects up to 25 pounds.
• Ability to squat, bend at the waist, crouch, reach overhead and horizontally, and kneel.

WORK CONDITIONS / ENVIRONMENT:

• Must be able to work in a shared office environment with moderate to high noise level with frequent contact and interruption.
• Multi-level buildings with stairs and/or ramps.
• Some travel by car throughout the county region and surrounding areas.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.


Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.