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Remote Contact Center Ops Lead - Sales & Retention

AdsWizz Inc.

Brooklyn, NY
  • Remote job

SiriusXM Connect is seeking a Contact Center Revenue Generation Supervisor to manage a remote Retention Specialist team. You will ensure a stellar customer experience during the sales process while driving sales and retention metrics. You’ll coach, recognize performance, recruit, and lead process improvements in a 24/7 virtual environment. You will work across video, Slack, email and other channels, delivering behavior-based coaching and ensuring attendance and quality targets are met while #J-18808-Ljbffr AdsWizz

Vacancy posted 2 days ago
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