21R Fraud Specialist (25-52)

Fraud Specialist

Location: Midland, Texas, College Station, TX, or Tampa, FL - (Only one position at only one of these three markets)

Reports to: Chief Administrative Officer

Job duties to include:

• Transaction Monitoring: Reviewing financial transactions to identify suspicious or unusual activities using various fraud detection tools.
• Investigate Fraud Cases: Track reported fraud, analyze data, gather evidence, and conduct associate interviews.
• Collaborate with Teams: Work with law enforcement, the Bank Security Officer, and other departments to resolve cases.
• Report Findings: Prepare management reporting detailing investigations, to include outcomes (losses or recoveries) and recommendations for improving security measures.
• Risk Assessment: Identify vulnerabilities in the Bank's systems and implement measures to mitigate risks. Develop and conduct a formal risk assessment.
• Training and Awareness: Develop, implement, and educate staff on fraud detection and prevention techniques to enhance organizational vigilance. Assist Marketing Support with the development of client training and fraud alerts.
• Other duties as assigned

These tasks require a professional with strong analytical skills, the ability to work independently with critical decision-making skills, attention to detail, and an understanding of financial systems.

Key Qualifications:

• Electronic Banking product background and experience (Online Banking, ACH, wire transfer, positive pay and Remote Deposit Capture)
• Check Clearing and check fraud background and experience
• Excellent verbal and written communication skills
• Strong knowledge of Regulations E and CC
• Ability to develop strong working and consultative relationships and interact well with Bank associates at all levels
• Excellent time management and organizational skills
• Demonstrate flexibility, versatility, commitment, and good judgment

Education and/or Experience:

• Undergraduate Degree and/or minimum 5+ years of related banking experience; and
• Certified Fraud Examiner (CFE) designation is desired.