System Administrator

JOB SUMMARY AllCom Global Services is seeking a talented, motivated, and driven individual to fill a full-time System Administrator position. In this role, you will be responsible for administering the company's IT infrastructure, assisting with pertaining an overall good state of cybersecurity posture, and implementation of new systems. The ideal candidate will have a strong background in system and network administration, be able to quickly adapt to new technologies and trends. Additionally, the candidate will have a strong background in troubleshooting complex systems. This position will report to the IT Manager. This is a hybrid remote position.
job duties and responsibilities

• Administration of the Microsoft 365 Commercial and GCC platform such as: Intune, Entra ID, OneDrive, SharePoint Online, Exchange Online, and Defender.
• Administer file permissions on SharePoint Online, create and edit sites, libraries, and other functions.
• Maintain Microsoft's Intune policies.
• Maintain and update monitoring infrastructure and automation tools.
• Plan and test Microsoft's Intune conditional access policies.
• Maintain Intune Autopilot Deployment Profiles.
• Thoroughly create documentation of IT related processes, infrastructure, and workflows.
• Identify policy deviations, recommend corrections, and report all results to management.
• Harden windows systems, assist with applying OS updates and thirty party patches.
• Assist with creating deployment packages in patch management tools.
• Implement and manage network security devices such as firewalls, anti-virus, Intrusion Detection System.
• Implement and maintain Fortinet Network infrastructure such as creating Firewall Policies, VLANS, SD-WAN, IPsec Tunnels, and VPNs.
• Install, test, maintain, monitor, and troubleshoot systems and related hardware and software.
• Ensure Data Recovery processes are thoroughly tested and documented.
• Perform restores from backup solutions such as Cohesity and Synology.
• Continually evaluates and research new technologies and trends to help streamline, security and improve the IT tech stack.
• Develop and monitor the appropriate security procedures and controls to help maintain CMMC level 2 compliance and safeguard the company's infrastructure from Cyber Breaches.
• Closely monitor system integrity and performance of several systems including Microsoft 365, Fortinet, Backups, and more.
• Perform routine and scheduled internal and external audits.
• Assist the IT Support Specialist with ticket escalations and other teams with troubleshooting hardware, software, system, and network issues.
• Remediate vulnerabilities for Servers, Desktops, Laptops, and Network endpoints, execute reports for vulnerability findings and report them to management.
• Participate in infrastructure enhancements and lifecycle of hardware, software and other applications.
• Routinely upgrade Network Security devices such as Firewalls, Switches, Access Points, and other appliances.

job knowledge AND skills

• Possess Excellent problem solving and troubleshooting skills.
• Proficient at multitasking in high paced environments.
• Knowledge of Kaseya AutoTask, Datto RMM, Datto EDR, and Datto Endpoint backup.
• Have strong communication, verbal, and customer service skills.
• Eager to learn with a passion for studying new technologies and trends.
• Extensive knowledge of administration in Microsoft 365 platform such as: Intune, Autopilot, Exchange Online, SharePoint Online, OneDrive, and other dashboards.
• Some knowledge in patch management tools such as WSUS, SCCM, Windows Autopatch, and PDQ.
• Some knowledge of PowerShell and Batch scripting.
• Moderate knowledge in SIEM solutions such as Rapid7, NeQter, and Sentinel.
• Extensive knowledge of Fortinet networking solutions such as routers, switches, and access points.
• General knowledge in SASE solutions such as CloudFlare, Zscaler, and Cisco Umbrella.
• Extensive knowledge in backup and data retention solutions such as Veeam, Cohesity, Synology and N-Able.
• Some knowledge in Linux distros such as RedHat, Ubuntu, and CentOS.
• Extensive knowledge of Windows Servers, 10, and 11 Operating Systems.
• Ability to diagnose and troubleshoot complex IT systems on site and at remote locations.
• Quickly assist in business wide IT outages while coordinating with IT manager and other staff personnel.
• Have a good understanding of networking fundamentals such as DHCP, DNS, IP Address's, and NAT and how to configure
• Some knowledge in surveillance systems such as IP Cameras and NVRs.
• Experience with VoIP systems such as Cisco, Microsoft Teams, RingCentral.

education/certification/job experience required

• Associate's degree in information technology or similar degree.
• Have a minimum of 2 years in System Administration, IT Support, or a similar role.
• The ability to travel to different locations if needed.
• The ability to work after normal business hours when needed.
• Comptia A+, Security+, and other certifications preferred.
• Have a background in working with Federal Subcontractors or alike is preferred.
• Have knowledge in NIST 800-171 and CMMC compliance preferred.
• Must be able to pass pre-employment testing (drug and background) and have a valid driver's license.