Watch Assistant Security Analyst (part-time, on call, fill-in)

Watch Assistant Security Analysts support all-hazards/all-threats emergency response operations in the Incident Command Center for the Social Security Administration. Part-time, on-call employees provide backup watch-standing coverage when full-time watch standers are unavailable due to scheduled or unscheduled leave. Assignments may be scheduled several weeks in advance or with little notice during emergency situations.

Duties and Responsibilities

Watch Assistant Security Analysts must:

• Support OFSM staff in the Incident Command Center.
• Gather, analyze, and report details from open information sources.
• Create and maintain operational records, logs, reports, and files.
• Coordinate notifications to first responders and OFSM personnel.
• Monitor security platforms and notify appropriate personnel.
• Assist Watch Officers in stabilizing situations and providing operational information to Senior Staff.
• Prepare, participate in, and support After Action Reports for training, exercises, and drills, including but not limited to fire, bomb threats, terrorism, workplace violence, bio-toxins, active assailant incidents, chemical/biological threats, suspicious packages, hazmat, earthquakes, tornadoes, building damage, power failures, civil unrest, explosions, building recovery, and shelter-in-place events.
• Generate Mass Emergency Notification System messages for SSA Headquarters.
• Develop and distribute ICC Notes and Incident Reports.
• Detect, analyze, and alert the Government Watch Officer to adverse conditions, including threats or hazards that may affect SSA personnel, facilities, property, or other assets.
• Monitor the safety and security of Agency personnel, facilities, and property on a 24/7 basis.
• Monitor common SSA Headquarters incidents, including personal accidents, medical incidents, heightened security alerts, high-level visitors, alarm activations, drills, and evacuations.
• Monitor, detect, and analyze severe weather, political instability, crime, terrorism, technical or mechanical failures, and other threats at or near SSA facilities.
• Perform security-related duties such as intrusion detection monitoring, notification, and surveillance system monitoring, depending on assignment.
• Provide critical information needed by responding entities to act according to their internal procedures.
• Serve as liaison with local, state, and federal agencies, including FEMA, the National Weather Service, Federal Protective Service, and local first responders.
• Perform other duties as assigned.

Watch Assistant Security Analysts must not direct response actions for adverse conditions.

Knowledge, Skills, and Abilities

Candidates must have:

• Ability to interpret and understand written directives, policies, procedures, and memoranda.
• Ability to observe situations analytically and objectively, identify behavioral indicators, and clearly record and report findings.
• Ability to recall, evaluate, retain, analyze, and disseminate critical information from documents and logs.
• Ability to use communication platforms to relay situational information to security contractors, government employees, supporting agencies, and organizations.
• Strong oral, written, communication, interpersonal, and collaboration skills, including with law enforcement and emergency response personnel.
• Ability to respond quickly and calmly in emergencies and handle situations firmly, tactfully, courteously, and impartially.
• Ability to multitask in a fast-paced, high-stress environment while maintaining professionalism and discretion.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Ability to create and maintain manual and electronic logs and records.
• Working knowledge of security monitoring and communications equipment, including radios, fire alarm systems, and surveillance systems.
• Ability to obtain and maintain Public Trust suitability status.

Minimum Experience

Candidates must have:

• At least 2 years of operations center experience within the past 5 years.
• Experience with operations center security equipment, including computer consoles, base station radios, electronic key control boxes, video surveillance equipment, and related computer-based programs such as Lenel.

Minimum Education

Candidates must have:

• High school diploma or GED.