Solutions Specialist

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

Key Responsibilities:

• Designing and developing AI agents and business solutions using Microsoft Copilot Studio, Microsoft 365 Copilot extensibility, SharePoint Agents, Teams Agents, Azure AI services, Google Gemini, Gemini Enterprise, and Google Workspace AI capabilities

• Building and maintaining AI extensions, plugins, skills, actions, custom connectors, and workflow automations across approved Microsoft and Google AI platforms

• Configuring and enhancing Microsoft 365 Copilot, Cowork, Scout, SharePoint Agents, Teams Agents, Google Gemini experiences, and future AI capabilities from both ecosystems

• Integrating AI solutions with enterprise applications such as SAP, ServiceNow, Snowflake, Workday, Oracle, SharePoint, Dataverse, Google Workspace, APIs, and custom systems

• Implementing enterprise MCP integrations and AI-powered workflows in alignment with architecture, governance, and platform standards.

Preferred Qualifications:

• Experience building AI agents, copilots, chatbots, workflow automations, or productivity assistants for business users.

• Hands-on experience with Microsoft Copilot Studio, Copilot, Cowork, Power Platform, Azure AI, Google Gemini, Gemini Enterprise, Google Workspace AI, or Google Cloud AI services.

• Experience creating proofs of concept, demos, solution documentation, training materials, and user adoption guides.

• Familiarity with responsible AI practices, data privacy, access control, prompt design, knowledge grounding, and AI governance concepts.

• Experience integrating AI solutions with enterprise systems such as ServiceNow, SAP, Workday, Snowflake, SharePoint, Dataverse, or APIs.

• Microsoft, Power Platform, Azure AI, Google Cloud, or Google Gemini certifications are a plus.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or related field, or equivalent practical experience.

• Five (5) years of experience in software development, automation, business applications, enterprise productivity platforms, solution consulting, or AI-enabled technology delivery.

• Experience with Microsoft 365, Copilot, Cowork, Power Platform, Copilot Studio, Azure AI, Google Workspace, Google Gemini, or similar enterprise AI/productivity platforms.

• Ability to gather business requirements, document use cases, and translate business needs into practical technology solutions.

• Basic understanding of APIs, connectors, workflows, data sources, access controls, and enterprise application integrations.

• Strong communication, presentation, problem-solving, and stakeholder engagement skills.

• Ability to work independently on assigned use cases while collaborating with architects, platform owners, security teams, and business stakeholders.

Base Pay Range: $0.00 - $0.00 Annually Primary Location: USA-MI-Ann Arbor-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us View email address on click.appcast.io or at View phone number on click.appcast.io to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to View email address on click.appcast.io to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.