IT Support Supervisor
$100k - $130kFull-time
Move Vertical
The IT Support Supervisor will oversee specialists responsible for developing and delivering training programs configuring applications supporting system readiness and assisting employees with technology-related needs.
Key Responsibilities
Team Leadership & Operations
- Lead coach and manage a remote team of IT training and application support specialists.
- Coordinate team schedules assignments workloads and performance expectations.
- Foster a collaborative service-focused environment that promotes accountability and continuous improvement.
IT Training & Application Support
- Oversee the development implementation and delivery of IT and healthcare application training programs.
- Ensure employees receive timely professional and effective technical support.
- Maintain and improve training materials technical documentation support procedures and workflows.
Systems Compliance & Collaboration
- Support application readiness system stability data integrity and operational efficiency.
- Ensure team activities follow HIPAA requirements healthcare privacy standards and company policies.
- Collaborate with clinical operational and technical leadership to align IT support and training with organizational objectives.
- Identify opportunities to improve processes resolve recurring issues and enhance the overall end-user experience.
Required Qualifications
- High school diploma or equivalent.
- Minimum of 2 years of IT operations experience .
- Current HIPAA compliance training or credential.
- Strong understanding of healthcare IT applications workflows data integrity and training practices.
- Experience supervising teams coordinating priorities and supporting remote employees.
- Excellent communication organizational documentation and problem-solving skills.
- Ability to collaborate effectively with clinical operational and technical teams.
Ideal Candidate
A proactive organized IT professional who enjoys leading people solving problems and improving how technology supports healthcare operations. The successful candidate will balance technical knowledge with strong leadership skills and a commitment to exceptional end-user support.
Vacancy posted 2 days ago
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