Receptionist

Job Title: Receptionist Reports to: Client Services Leadership About the Role As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5-star guest experience. Whether you’re greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together. We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees. What You’ll Do Master of First Impressions : Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly. Communication Hub : Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude. Access Control : Act as gatekeeper for facility security, issuing badges and managing access cards with meticulous detail. Operational Ninja : A team player who isn't afraid to jump in where needed. Cross‑trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance. Event & Meeting Support : From ordering top-tier catering to setting up high‑tech conference rooms, you ensure every meeting goes off without a hitch. Workspace Curator : Keep the reception, barista, and pantry areas looking pristine and fully stocked. Who You Are Customer‑Obsessed : Driven by client satisfaction and a "no task is too small" mentality. A Natural Professional : Polished appearance, excellent English communication skills, and ability to stay calm under pressure. Tech‑Savvy : Comfortable with multi‑line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers). Detail‑Oriented : Notices small things – a dying plant in the lobby, a low toner alert, or an unreturned visitor badge – and fixes them before anyone else notices. Requirements Education : High School Diploma or equivalent required. Experience : 1–3 years of professional experience (Reception, Concierge, or High‑end Retail/Hospitality preferred). Physical Agility : Comfortable walking, standing, and occasionally lifting up to 40 lbs. Reliability : Punctual and ready to own assigned work hours. Equal Employment Opportunity SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. #J-18808-Ljbffr