Sales Associate

Be Your Best Self

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job

The Sales Associate provides fast and friendly service by actively seeking out customers to assess their needs and provide assistance. This role maintains the condition of the sales floor, ensuring that it is clean and shoppable. They will also make deliveries and test/install car batteries.

Job Components

• Provide exceptional, friendly customer service in a fast-paced retail environment
• Greet every customer with a positive attitude & smile
• Engage customers to understand their needs using open-ended questions
• Maintain strong product knowledge to confidently assist and advise customers
• Promote special offers, and current sales to enhance the customer experience
• Explain product features and benefits in a clear and helpful way
• Drive sales by recommending "good, better, best" options and related add-on items
• Meet or exceed individual sales goals and performance expectations
• Accurately process transactions and handle cash and card payments via a Point of Sale System
• Assist with inventory tasks, including receiving, stocking, and organizing merchandise
• Keep the store clean, well-stocked, and easy to shop
• Perform basic battery testing and installation, including automotive batteries
• Complete local deliveries using a company vehicle, as needed
• Follow / fulfill all driver program requirements, as specified by the manager
• Team-oriented environment with individual performance expectations

Qualifications

• At least 18 years of age
• High school diploma or equivalent preferred
• Previous retail or customer service experience (preferred but not required)
• Previous delivery driving experience is preferred
• Must have a clean drivers record AND meet driver qualifications requirements
• Strong communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic math skills and comfort handling cash transactions
• Ability to successfully complete a pre-employment criminal background check

Scope Data

• Interacts professionally with fellow Team Members
• Operate with integrity and demonstrate a positive attitude

Work Environment

• Position requires sitting, standing, walking, bending, twisting, reaching, stooping, climbing, kneeling, and lifting.
• Be able to regularly lift and/or move up to 50 lbs, without assistance and occasionally lifting up to 75lbs
• Work involves some irregularities and difficulties with repetitive and varied tasks.
• Primarily retail store setting, however, frequently exposed to dirt, dust, fumes, temperature extremes, dampness and battery acid as is normal to warehouse environment in this business
• Stress associated with workplace pressure and the retail environment.
• Exposed to the hazards of the road when operating or riding in a vehicle

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.