Sommelier/Floor Manager

Bowery Meat Company is hiring an experienced full-time Sommelier/Floor Manager.

Our ideal talent embodies both hospitality and a thoughtful approach to guest experiences, works well in a dynamic and fast-paced environment, and is passionate about providing superb hospitality to our members and their guests.

POSITION SUMMARY

The sommelier/Floor Manager is responsible for ensuring the excellence, creativity, brand promise, and profitability of the wine beverage program within the restaurant. As sommelier/Floor Manager, you will also serve as a leader, educator, coach, and mentor to the Bar and Service Teams by inspiring and teaching skills that will elevate the core values and mission of the brand. As sommelier/Floor Manager, you will work with Senior leadership to make decisions that impact the financial health of the business and do so in a way that is aligned with the culture and policies of the company.

ESSENTIAL JOB RESPONSIBILITIES

• Responsible for all floor service supervision
• Provide multi-unit support
• Work on the floor during service with an emphasis on beverage sales. Upsell at all possible opportunities
• Maintain thorough knowledge of all wine, sake, beer, spirits, specialty cocktails, teas, sodas, and all non-alcoholic beverages.
• Attend all food and beverage training classes.
• Ensure that all beverage changes are executed properly with necessary communication as well as education in mind.
• Ensure that all POS systems, inventory systems, beverage lists, and any other information related to the selling of beverages are understood by the team and remain accurate and up to date.
• Engage all team members by hosting pre-shift meetings with a focus on the standards of service, large parties, and PX. guests
• Work within the determined creative vision and focus of each business
• Oversee maintenance/cleanliness of all decanters, wine stations, and all storage areas pertaining to beverage
• Promote updated knowledge of company policies and procedures
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
• Enforce disciplinary actions as needed
• Ensure all staff members are properly trained and up to date on wine and liquor laws.
• Ensure that company policies and procedures, safety, and other laws, regulations, and requirements are implemented and followed.
• Ability to manage expectations, processes, and multiple projects simultaneously
• Operate ethically to protect the image of the company
• Performs other duties and responsibilities as required or requested

KNOWLEDGE, EXPERIENCE, AND SKILLS

• Minimum of five (5) years of experience
• Dynamic personality, social, outgoing, and self-motivated with superior interpersonal and interactive skills
• Excellent communication and follow-up skills with immaculate execution
• Exhibits excellent verbal and written communication skills
• Possess the ability to be flexible and adapt to change
• Able to work independently and make the right decisions for the business
• Must possess excellent presentation and communication skills, including email. written, phone, and verbal
• Highly organized and detailed
• Professional demeanor and appearance, promoting respectful and professional interactions with all guests and staff.
• Advanced PC knowledge and comprehension (Microsoft Office – Word, InDesign & Excel)
• Ability to coordinate multiple tasks such as food, beverage, and labor costs while maintaining required standards of operation in daily restaurant activities
• Proven experience demonstrating attention to detail, speed, and accuracy of tasks
• Ability to manage expectations, processes, and multiple projects simultaneously.
• Self-disciplined, shows initiative, possesses leadership ability, and is outgoing.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
• Demonstrate strong problem-solving skills through the ability to diagnose and develop solutions.s
• Ability to work flexible hours; Must be able to maintain a schedule availability flexible to the business demands.
• Must be passionate, entrepreneurial, and dedicated to success
• Tips Certification must have.

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Must be able to lift and carry up to 35 lbs.
• Ability to stand or sit for prolonged periods of time.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Climbing steps regularly.

Benefits Include:
Opportunities for growth
Health, dental, and vision benefits offered in accordance with the ACA
Pre-tax transportation benefits
Paid sick time
AFLAC and 401K options
Employee Dining Discount

Mercer Street Hospitality is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Mercer Street Hospitality is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mercer Street Hospitality are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, family or parental status, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. Mercer Street Hospitality will not tolerate discrimination or harassment based on any of these characteristics.