Commercial Dispatcher
Ambient Edge, LLC
You're the best and you want to join a team that appreciates you, where you can create your own opportunities.We Want YOU!Ambient Edge is a leading provider of Commercial and Residential HVAC and Plumbing Services in Nevada & Arizona. Due to our rapid growth, we are looking to add a Commercial Dispatcher to our dynamic team of Service experts! The Big Task You will evaluate customer calls and match the right technician to every job. In an nutshell- the Commercial Dispatcher will be responsible for: Prioritizing daily commercial service calls based on urgency and profitability. Work hand-on-hand with technicians to relay key job information to ensure only the best customer service and proficiency. Provide excellent customer service by keeping them informed of appointment/job status, resolving issues, and promoting the Ambient Edge Brand. Be a positive team player- eager to learn and grow in our rapidly growing industry. What We Offer Our top performers receive a generous compensation package that includes top pay and one of the bets benefit packages in the industry! Medical Insurance - we pay a generous portion of the employee premium for health, dental, vision, life insurance, short-term and long-term disability. We also offer and subsidize family coverage. 401k Plan with a company match. A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Ambient Edge, LLC. Requirements IF you got what it takes, we want to meet with you!High School Diploma or equivalent, requiredCustomer Service experience a must! Bonus points if experienced in Service Industry.Know your way around a computer- Microsoft Office Suite, Service TitanHighly organized with exceptional follow-through abilities.Strong verbal and written communicationsAbility to build trust, diffuse conflict and hold others accountable.Personality that blends well with a fast-paced, goal-driven environment.Competitive individual contributor who also loves to win as a team. Physical Requirements Lift up to 10lbs occasionallyProlonged periods of sitting at a desk and working on a computerBend, stoop, and carryRepeating motion that may include wrists, hands, and fingers At Ambient Edge, we celebrate a diverse group of hardworking employees- and it shows! We are proud to be an equal opportunity employer. #J-18808-Ljbffr Ambient Edge, LLC
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