Discharge Support Specialist

Schedule - Shift - Hours Full-time - Day shift - 8:00pm-4:30am Location: Carroll Hospital 200 Memorial Avenue, Westminster, MD 21157 Job Summary Carroll Hospital is seeking a Discharge Support Specialist to support the Care Management Department through essential administrative and operational functions. This role plays a key part in meeting regulatory requirements, supporting patient throughput, and ensuring patients receive appropriate post‑discharge services. The Discharge Support Specialist serves as the administrative liaison between clinical departments, community resources, and third‑party payers/insurance companies. The position ensures patients are informed of their rights and available choices throughout the discharge process, contributing to safe, timely, and effective transitions of care. Key Responsibilities Provide administrative and operational support to the Care Management Department Assist with patient throughput activities and discharge coordination Support regulatory and documentation requirements Communicate with clinical teams, community resources, and insurance providers Ensure patients receive information regarding post‑discharge services, rights, and options Maintain accurate records using electronic medical record (EMR) systems Utilize office equipment and Microsoft Office applications effectively Qualifications & Requirements Education High School Diploma (preferred) Associate’s Degree (preferred) Experience Required: 1–3 years of clerical experience in a healthcare setting Experience using Microsoft Office Suite and electronic medical record systems Preferred: Less than 1 year of experience in care coordination, care management, disease management, hospital/acute care settings, or customer service Specific Requirements Familiarity with medical terminology Why Join Carroll Hospital At Carroll Hospital, you’ll be part of a collaborative healthcare team dedicated to providing high‑quality, patient‑centered care. This role offers the opportunity to directly support patient outcomes and the continuity of care across the healthcare system. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity/expression. #J-18808-Ljbffr Lifebridge Health, Inc.