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Front Desk

The Juris Agency

Job Description Are you looking to grow? So are we! Phillip Kerber-Farmers Insurance Agency in Independence, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today! Benefits Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Hands on Training Coffee and Office Snacks Responsibilities Handle all incoming claim calls from customers and follow-up. Take premium payments from customers. Generating insurance quotes. Provide exceptional customer service and support. Be outstanding at relationship building. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Excellent Communication/interpersonal skills. Great Customer Service Skills. Problem-Solving Capabilities. A Property & Casualty insurance license is preferred. Insurance license obtained in 30 days #J-18808-Ljbffr

Vacancy posted 1 day ago
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