Project Manager, ERP and CRM

About Company Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products. Job Summary The Project Manager, ERP and CRM, plans and coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation, new functionality, and upgrades. Coordinates work performed by IT staff and internal/external customers/partners by defining project requirements, performing feasibility and needs/impact assessments, allocation, progress tracking, monitoring change control process. The Project Manager focus specializes in managing cross-functional teams by supporting group progress including scheduling, prioritizing, expectation setting, managing budget cost, and resource allocation for projects. The position collects data, establishes facts, and draws valid conclusions to make sound recommendations and decisions based upon cost, customer requirements, regulations, and other pertinent data. The position ensures projects meet project goals on time, on budget, and with high quality. Responsibilities: Ensure projects are consistent with corporate quality and regulatory policies. Identify and evaluate best in class performance measures that are critical to the projects, and or task assigned. Work with Managers, Directors, and Subject Matter Experts (SME) to incorporate these metrics into daily management activities. Contribute information and analysis to organizational strategic plans. Assist any assigned project team in strategic meetings and follow up with documented meeting notes. Actively contribute to being part of a cohesive project team and cross functional program teams and may work independently with external sources to achieve collaboration and results. Identify and resolve project management issues within the project team. Guide the team to plan and schedule project timelines and milestones as follows: Lead brainstorming sessions and/or conversations, research, and analysis to ensure each project's challenges have potential resolutions that are discussed with all relevant parties. Build cohesive project teams and cross functional program teams. Provide the leadership necessary to motivate employees and meet company defined deadlines. Monitor project activities, progress, milestones, and cost in accordance with company's long-term strategy. Report project status on a weekly basis to corresponding departments and communicate with management on a regular basis. Secure and justify all projects including funding. Expedite and coordinate a multitude of interrelated activities, resources, and project risks within the constraints of limited resources and changing priorities. Provide planning, leadership and focus to manage deliverables, scope and objective of major projects and sub-projects. Coordinate activities, tasks, and assignments for various full-time and part-time project members, contract resources, and cross functional partners. Present and discuss project status with various levels of the organization as needed. Capable of resolving any project related issues, such as scheduling, requirements definition or urgent requests as appropriate and escalates only when necessary. Create comprehensive cross-functional project plans that include conceptual design, specifications, critical path items, FMEA, risk analysis. Collaborate with appropriate functional groups for financial analysis and budget, product cost, tasks, deliverables, schedule as well as product marketing, forecast and launch plans, product production and product service plans. Identify and resolve project management issues within the team. Guide the team to plan and schedule project timelines and milestones. Monitor project activities, progress, milestones, and cost to ensure projects are in accordance with the company’s long-term strategy. Report project(s) status on a weekly and monthly basis to corresponding departments and communicate with management on a regular basis. Train and instruct other members of the department and the company, by passing along skills and information to assist them in their development and advancement either with one-on-one or with platform training skills. Understand Mizuho OSI’s business objectives and the relationship between the Department and those objectives; to support and follow the Corporate Vision, Mission & Values Statements, to maintain the services and quality levels set by Mizuho OSI, and to continually enable Mizuho OSI to be a great place to work. Understand, follow, and support Mizuho OSI's internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards). Qualifications & Requirements: Bachelor’s degree in IT or related technical field is required as well as at least 8 years of related experience. Minimum experience of three years with IT Projects. Three (3) to five (5) years of SAP Project Management experience with at least two (2) SAP S/4 HANA implementations. Three (3) to five (5) years of Salesforce platform Project Management with at least two (2) completed SFDC implementations. Experience configuring ERP or CRM systems PMP Certification and/or Scrum Master Certification is highly desirable. Demonstrated ability to lead specific IT project teams. Demonstrated ability to present project status to management teams. Strong influencing skills: ability and judgment to provide project management direction to the team, to ensure project plan is executed. Project management experience with responsibility for multifunctional disciplines. Knowledge in areas of schedule development, cost, scope, system integration, and quality assurance. Excellent computer skills include operating Windows based personal computers, various office equipment and machines, and telephone system. Ability to use Microsoft products efficiently and effectively such as Outlook, Word, Excel, and PowerPoint. Respond empathetically to the needs and feelings of others, regardless of their position. Embrace interpersonal differences, maintain rapport, and interact effectively with employees at all levels within the organization. Ability to manage multiple priorities simultaneously in a fast-paced environment. To be able to positively manage situations of a dynamic nature; to be able to modify plans, actions, and decisions considering changing situations and circumstances while still meeting, or proposing modified, deadlines. Ability to establish and accomplish goals independently and to function as a positive and productive team member. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Salary: $124,000 to $143,000 annual salary plus comprehensive Benefits package and a potential annual bonus.