Commission Manager

The Sr. Manager, Commission Programs will balance management of the company's extensive scope of commission programs and plans with strategic direction to advance and modify sales strategy through plan architecture. This role will serve as a subject matter expert for plan development, Technology Group coordination and lifecycle processes on expense coding and allocation. This role uses extensive knowledge of the company's complex go to market strategies with input on how to shape compensation programs to drive ongoing performance. This role will work both independently and in collaboration with SVP/EVP divisional executives on plan strategy, direction and other inputs. This will require substantial Technology Group collaboration, thorough planning, and implementation of a variety of the company's concepts, practices, and procedures as automated processes. This role reviews commission plans and plan performance annually, with go/no-go decision making shaped through leadership of steering committees and Executive Management a key success factor. Responsibilities include:

- Manage Sales commission programs/processes as well as the development of ongoing and new plans as required for a subset of the company's outside sales force (current scope ~2,000 sales reps and 40 distinct plans)

- Collaborate with divisional SVP/EVP leadership quarterly on plan metrics, measures, results, opportunities and concerns

- Lead annual plan validation and strategy sessions with each business leader

- Onboard acquisition plans and optimize plan effectiveness to align with the company's long-term goals and objectives

- Support team in developing extensive and complex database models and maintenance tools to improve efficiencies and assist with commission-related decision making tied to ongoing performance and staffing levels

- Lead regular commission plan steering committees/task force meetings to ensure behaviors align with corporate goals and sales rep performance is being managed effectively

- Steer field commission plan suggestions into alignment with core commission philosophies while balancing regional and specialty variations

- Lead and independently manage projects with the Technology Group related to commission programs and sales performance

- Provide functional guidance in goal setting processes and training in conjunction with regional field resources and their respective sales rep initiatives

- Develop initiatives to improve sales effectiveness through reporting and tools including field management input and training

- Periodically engage with compensation vendors to ensure best practices across the industry

- Hire, train, mentor and coach a team of resources in both sustaining and evolving commissions processes and lead them in supporting ongoing projects

- Administer controls functions set by Finance executives to ensure clear reconciliation and pay practices across all commission programs

- Build and shape SQL-based KPI reports and other performance metrics

Must Haves:

- Bachelor’s Degree in Business Administration or similar discipline or equivalent work experience

- At least 5+ years of sales, compensation and/or financial analytics experience

- At least 3 years of experience leading a team

- Excellent oral and written communication skills

- Must be organized, highly motivated, able to work independently, and possess strong time management skills

- Demonstrated track record of meeting deadlines and process requests in a timely manner

- Capacity to work under pressure and intermittently take on heavy workloads

- Must possess the ability to effectively collaborate with project teams

- Microsoft Word, Excel, SQL, Access, PowerPoint expertise

Plusses:

- Advanced Degree in Business or HR preferred

- Wynne experience preferred