Accounts Receivable

The Accounts Receivable/Collections position is responsible for supporting cash flow through accurate billing, collections, cash application, and customer account management for manufacturing and construction operations. This role works closely with division managers, service teams, and customers to ensure timely invoicing, prompt collections, accurate records, and daily deposits while maintaining a high level of professionalism and customer service.

Duties:

Billing & Invoicing

• Prepare and issue accurate invoices including:
  
  
  
  • Down payment billing
  
  
  • Time & materials billing
  
  
  • Sales order billing
    
  
  
  • Counter sales
  
  


• Ensure invoices comply with contract terms and customer requirements


• Maintain proper documentation to support billing (signed tickets, approvals, etc.)
  


• Submit invoices through required platforms (e.g., OpenInvoice, GEP Smart, Transcepta, Oracle, or customer portals).

Accounts Receivable Management

• Monitor customer accounts to ensure timely payment of outstanding invoices


• Prepare daily bank deposits, accurately record incoming payments, and apply cash receipts to customer accounts


• Maintain accurate accounts receivable aging reports and track past-due balances to support strong cash flow


• Reconcile customer accounts, research payment discrepancies, and coordinate resolution with internal teams and customers

Collections

• Proactively follow up with customers on overdue invoices


• Escalate delinquent accounts as necessary


• Support lien waiver process and assist in filing preliminary notices if applicable


• Communicate professionally with customers to resolve payment issues

Job Coordination

• Review customer accounts to understand billing terms and payment schedules


• Work closely with managers, service department, and accounting staff to confirm billing milestones, job progress, and payment status

Reporting & Recordkeeping

• File and maintain completed transactions daily


• Generate accounts receivable and cash activity reports for management, including aging summaries, collections updates, and cash flow forecasting


• Assist with month-end activities, including customer statement verification and AR reconciliation
  

Other

• Answer/transfer phone calls
  


• All other duties assigned
  

Requirements: 

• Integrity: Maintain a high level of integrity, honesty, and ethics in all interactions and decision-making. Do what's right, do what you say you're going to do, and do it all honestly.
  


• Confidentiality: Safeguard sensitive non-public data such as customer account information including contacts, purchases, balances, and payment details and company proprietary metrics including cash-flow, margins, budgets, and banking details


• 18+ years of age
  

• Pre-employment drug test and background check required

* We are a Drug Free Workplace. Candidates are subject to pre-employment, random, reasonable suspicion, and post-accident drug and alcohol testing. Candidates must also pass a pre-employment background check. Passing the drug test, background check, and having a suitable Motor Vehicle Record are minimum requirements for this position. Failure to meet the company’s standards may result in disqualification from employment.

• Valid class D drivers license with a 3 year clean driving record for insurance purposes

Experience/Skills:

• Strong time management skills with the ability to prioritize


• Excellent verbal and written communication skills with strong attention to detail


• Computer proficiency: Quickbooks - Desktop version preferred, Microsoft Office Applications


• Payment portal navigation and submission experience

Compensation:

• Pay DOE, Potential $24.50-$27.50/hr starting


• Vacation pay


• Holiday pay


• Benefit package available including:
  
  
  
  • Medical, Dental, Vision Insurance w/ employment anniversary benefits for dependent and family health plans
  
  
  • Life Insurance Policy
  
  
  • 401K Matching