Automotive Service Manager

Job TitleThe International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.We OfferPaid trainingPaid vacationFlexible work hoursMedical, dental, and vision401KClosed SundaysResponsibilitiesEnsure that customers receive prompt, courteous, and effective serviceServe as a liaison between technicians and customersTake ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customerManage and hire technicians and service advisorsInterview and make new hiresDistribute work between techniciansPrioritize required servicesEnsure customer has a positive dealership experienceProvide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledSpend quality time building relationships with the customersRequirementsTechnical automotive knowledgeDemonstrated ability to manage othersOrganized and friendly personalityDealership experience preferred