Field Technician I

Job Description

Job Description

About isp.net

isp.net is Las Vegas's leading internet service provider, delivering fast, reliable, and affordable internet solutions to homes, businesses, and large-scale properties across the valley. With over 28 years in the industry, we've built a reputation on something simple: doing right by our customers.

What sets us apart is our commitment to transparency — our Fixed Rate & Forever Pricing means no hidden fees, no taxes, and no surprise increases. Ever. We also believe great service starts with real people. Our 24/7 local support team is staffed entirely by humans based right here in Las Vegas, so customers always reach someone who can actually help.

At isp.net, we're not just connecting people to the internet — we're building a better experience around it. If you're looking to join a company with deep roots in the community, a loyal customer base, and a team that takes pride in its work, we'd love to hear from you.

Why Join Us?

Do you enjoy working outdoors, using your hands, and taking pride in a physical job well done? We are looking for a reliable Field Technician to tackle the hands-on installation of our equipment. In this role, you will handle the physical rooftop setup and cabling, then team up with our remote Engineering department to get the client connected and online. We provide paid on-the-job training! While prior experience with Microwave Internet or satellite installation is a massive plus, we are fully prepared to train the right candidate who has a great attitude, a strong work ethic, and a willingness to learn.

Enjoy great benefits, a company truck, and the opportunity to grow your technical skills in the field!

What You Will Do:

• Install & Setup: Safely install and uninstall equipment on client rooftops.

• Cabling: Run, install, and terminate shielded CAT5/CAT6 and RJ11 cables.

• Tech Deployment: Mount and physically install Access Points, Phones, Cameras, Routers, and Switches.

• Troubleshooting: Conduct routine field maintenance and basic physical troubleshooting with remote support and direction from our Engineering department.

• Safety First: Strictly adhere to safety protocols to ensure the well-being of yourself, your team, and our customers.

What You Need to Succeed (Requirements):

• High school diploma or equivalent.

• Valid driver's license with a clean driving record and the ability to pass a background check.

• Flexibility to work a variable schedule (including weekends), with occasional evening overtime and out-of-town travel as required.

• Comfortable working outdoors in various weather conditions.

• Must be confident working at various heights, including carrying a 32-foot extension ladder and safely navigating single and multi-story residential or business rooftops.

• Ability to lift and carry equipment up to 50 lbs.

• Manual dexterity with proficient use of hand and power tools.

• Visual acuity to distinguish colors and fine details for installation and troubleshooting.

• Comfortable using a field laptop to connect to equipment and adjust basic IP settings.

• Excellent problem-solving, communication, and customer service skills.

Bonus Points If You Have (Preferred but NOT Required):

• Prior experience with a Microwave Internet Service Provider.

• Previous experience with Cox, DirecTV, or satellite installations.

• Familiarity with cable testing equipment (such as Fluke or Ideal).

• Bilingual (Spanish/English) is a strong plus!

Benefits:

• Paid on-the-job training

• Company truck

• Fuel card

• Health insurance

• Dental insurance

• Paid time off

• 401(k)

• Professional development assistance

• Referral program

Shift and Schedule :

• 40 hours/week. Scheduled days will vary (Monday–Sunday).

Pay:

• $18.00 - $20.00 an hour to start