Associate Director of Patient Care Services

Job Description

Job Description

At Geiss Med Hospice, we believe in cherishing every moment of life. We understand that facing a life-limiting illness or injury can be overwhelming, which is why we are here to provide a comforting hand and a listening ear. Our team of dedicated medical professionals and compassionate caregivers is committed to easing pain, managing symptoms, and providing emotional and spiritual support in a manner that respects your personal choices and preferences.

We are not just focused on the patient but also on their loved ones, offering support and guidance through these challenging times. Our goal is to ensure that you and your family can focus on spending quality time together, while we take care of the rest.

• Compassionate Care : Join a team that prioritizes empathy and personalized care, ensuring that every patient and family feels supported.
• Professional Growth : We offer continuous learning and development opportunities to help you advance your career in a meaningful way.
• Collaborative Environment : Work alongside a dedicated team of professionals who share your passion for making a difference.
• Holistic Support : Engage in a holistic approach to hospice care that addresses physical, emotional, and spiritual needs.
• Community Impact : Be a part of an organization that makes a tangible difference in the lives of patients and their families.

At Geiss Med Hospice, we are more than just healthcare providers; we are a source of comfort and hope. If you are passionate about making a positive impact and are dedicated to compassionate care, we invite you to join our team and help us make a difference, one moment at a time.

We're looking for an experienced, compassionate Registered Nurse leader to join our team as an Assistant Director of Clinical & Patient Services (ADCPS).

In this role, you'll partner closely with the Director of Clinical & Patient Services to support the day-to-day operations of our hospice program, provide guidance to clinical teams, and help ensure patients and families receive exceptional, compassionate care.

This is an excellent opportunity for a hospice or home health nurse who is ready to take the next step in their leadership career while remaining connected to patient care.

Support Clinical Operations

• Partner with the Director of Clinical & Patient Services to oversee daily clinical operations and promote high-quality patient care.
• Help coordinate interdisciplinary hospice services and foster strong communication among nurses, aides, social workers, chaplains, providers, and other members of the care team.
• Support a culture of quality, accountability, and continuous improvement through participation in QAPI and survey-readiness initiatives.
• Help monitor clinical resources, including pharmacy, DME, medical supplies, and overtime, while balancing responsible resource utilization with excellent patient care.
• Provide clinical leadership and support to our Admission Nurses, helping ensure referrals are responded to promptly and admissions are completed efficiently and accurately.

Lead, Coach & Develop Our Team

• Provide guidance and support to Clinical Managers and clinical team members.
• Assist with the supervision and development of nurses, hospice aides, social workers, chaplains, and Admission Nurses.
• Help onboard, orient, train, and mentor new and existing team members.
• Be a trusted clinical resource for staff, helping them navigate complex patient-care situations and operational challenges.
• Participate in the Administrator On-Call rotation, providing leadership support for urgent clinical or operational issues.

Promote Quality & Compliance

• Support clinical documentation reviews and chart audits to promote accurate, complete, and timely documentation.
• Participate in QAPI activities and initiatives designed to improve patient outcomes, team performance, and operational excellence.
• Help ensure compliance with CMS Conditions of Participation, California hospice regulations, and applicable accreditation standards.
• Monitor clinical resource utilization and help identify opportunities to improve efficiency without compromising patient care.

Stay Connected to Patients & Families

• Provide clinical guidance related to patient care, symptom management, and end-of-life needs.
• Help address patient and family concerns with compassion, responsiveness, and professionalism.
• Conduct patient visits and admissions when needed to support our patients, families, and clinical team.
• Step into delegated responsibilities in the absence of the Director of Clinical & Patient Services, as directed by leadership and agency policy.

Required

• Current, unrestricted RN license.
• 3–5 years of clinical nursing experience, including at least 2 years of hospice or home health experience.
• Strong clinical judgment, communication, organization, and leadership skills.
• A genuine commitment to providing compassionate, patient- and family-centered care.

Preferred

• Bachelor of Science in Nursing (BSN). An Associate Degree in Nursing (ADN) with equivalent experience will be considered.
• 1–2 years of leadership, supervisory, or charge nurse experience.
• Experience with CMS hospice Conditions of Participation (42 CFR 418) and Idaho hospice regulations.
• Certified Hospice and Palliative Nurse (CHPN) certification, or willingness to obtain certification within 18 months of hire.

Pay Range for Posted Region

$100,000—$135,000 USD