Reintegration Case Manager

Benefits:

• HRA (Health Reimbursement Agreement)
• YMCA Membership
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Company parties
• Flexible schedule

Reintegration Case Manager (CM) / Community-Based Rehabilitative Specialist (CBRS)

Location: Boise, Idaho and surrounding communities
Position Type: Full-Time or Part-Time
Schedule: Monday–Friday, primarily 9:00 AM–5:00 PM
Work Environment: Boise, Idaho and surrounding communities. Work is completed in the field, with access to office locations as needed.

Help Individuals Successfully Reintegrate Following Incarceration

Are you passionate about helping individuals create meaningful change in their lives? Do you believe in accountability, growth, and second chances?

One Love Agency is seeking compassionate, motivated, and relationship-focused Case Managers (CM) and Community-Based Rehabilitative Specialists (CBRS) to support adults transitioning from incarceration back into their communities.

Our Reintegration Program serves justice-involved individuals who are working to rebuild their lives through stable housing, employment, behavioral health treatment, recovery supports, healthy relationships, and community connection. We help clients overcome barriers, develop life skills, access resources, and build a foundation for long-term success.

This position is ideal for someone who enjoys building relationships, empowering others, and making a direct impact in the lives of individuals working toward stability, independence, and positive community reintegration.

Why Join One Love Agency?

• Make a meaningful difference in the lives of individuals reentering the community following incarceration.
• Help clients overcome barriers related to housing, employment, transportation, mental health, recovery, and community integration.
• Join a supportive, mission-driven team focused on hope, accountability, integrity, and growth.
• Build strong relationships with clients, community partners, and support systems.
• Enjoy flexibility and independence in your daily work.
• Opportunities for leadership, growth, and professional development.
• Meaningful work that creates lasting change for individuals, families, and communities.

Responsibilities

• Provide Case Management and/or CBRS services to adults with mental health, behavioral health, and reintegration needs.
• Complete assessments and assist clients in identifying strengths, barriers, goals, and support needs.
• Develop individualized service plans in collaboration with clients and their support systems.
• Assist clients with accessing housing, employment opportunities, educational resources, healthcare, transportation, and community services.
• Teach and reinforce independent living skills, coping skills, problem-solving skills, communication skills, and community integration strategies.
• Support clients in reducing barriers that contribute to instability and recidivism.
• Advocate for clients and assist them in navigating complex systems and community resources.
• Collaborate with probation and parole officers, treatment providers, employers, housing agencies, and other community partners.
• Monitor client progress and adjust interventions as needed to support successful outcomes.
• Maintain accurate, timely, and compliant documentation in accordance with Medicaid and agency standards.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, Criminal Justice, Human Services, or a related field preferred.
• Relevant experience may be considered in lieu of degree requirements where applicable.
• Experience working with mental health, substance use, justice-involved populations, or community-based services preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to build rapport while maintaining professional boundaries.
• Ability to work independently and collaboratively within a team environment.
• Valid driver's license, reliable transportation, and ability to travel throughout the service area.
• Experience with electronic documentation systems is a plus.

Preferred Experience

• Working with justice-involved or formerly incarcerated individuals.
• Probation, parole, corrections, or community supervision systems.
• Behavioral health and substance use treatment services.
• Housing and employment resource coordination.
• Case management or rehabilitation services.
• Motivational interviewing and strengths-based approaches.
• Community outreach, advocacy, and relationship building.

Compensation

• Competitive pay based on experience and qualifications.
• Pay is based on billable service hours and positive client outcomes.
• Full-time staff generally maintain 30–40 hours per week.
• Opportunities for advancement and leadership development within the organization.

Apply Today

If you are passionate about helping individuals build stability, independence, and hope following incarceration, we encourage you to apply.

Submit your resume and a cover letter highlighting your experience and interest in reintegration services.

We look forward to learning more about you and discussing how you can make a difference through One Love Agency.

Only selected candidates will be contacted for the next steps in the hiring process.