Clean Corps Program Manager (NCS) - Department of Planning

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$83,530.00 - $133,471.00 Annually

Hiring Salary Range:

$83,530.00 - 108,500.50 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:

Agency Overview

The Baltimore City Department of Planning guides the physical development of Baltimore and works across City government and with communities to advance equitable, sustainable, and thriving neighborhoods.

About Clean Corps Program

Clean Corps works with community organizations, nonprofit partners, residents, and City agencies to deliver neighborhood cleaning and beautification in selected Baltimore City neighborhoods. The DOP team focuses on consistent field operations, partner performance, quality control, reporting, and continuous improvement.

Job Summary:

The Clean Corps Program Manager leads day-to-day implementation within assigned neighborhoods. The position serves as the principal operational contact for assigned sites; coordinates schedules and partner communication; provides training and technical assistance; conducts field monitoring and quality-control reviews; tracks compliance and reporting; resolves implementation issues; and keeps program leadership informed of progress, risks, and needed adjustments.

Essential Functions:

Site-Level Program Implementation and Coordination (40%)

• Support day-to-day implementation of Clean Corps activities within assigned neighborhoods.
• Work directly with community partners, residents, nonprofit organizations, and City agencies to plan and maintain service schedules.
• Conduct regular site visits to monitor work, maintain relationships, document conditions, and address operational issues.
• Serve as the primary point of contact for assigned sites and support consistent, responsive program delivery.

Stakeholder Engagement and Partner Support (25%)

• Maintain ongoing communication with neighborhood leaders, nonprofit partners, residents, and agency contacts.
• Provide training and technical assistance on program processes, safety requirements, documentation, and reporting expectations.
• Help partners identify and resolve implementation challenges and strengthen their ability to meet program standards.

Compliance, Reporting, and Quality Control (20%)

• Monitor program activities for compliance with established requirements, service expectations, and applicable procedures.
• Conduct field inspections and review submitted reports and supporting documentation to verify completed work.
• Support partner evaluation and corrective-action processes and ensure required reporting is complete, accurate, and timely.

Program Support and Coordination (10%)

• Coordinate schedules, communications, documentation, and other activities that support effective program operations.
• Provide regular updates to program leadership and elevate issues that require management attention or cross-agency coordination.
• Identify operational issues and support adjustments to workflows, tools, and procedures that improve program performance.

Other Duties (5%)

• Perform other related duties as assigned.

Minimum Qualifications:

Strong organizational, project-coordination, documentation, time-management, written-communication, and verbal-communication skills; experience in community engagement, stakeholder support, program implementation, field operations, compliance monitoring, or a related area.

Ability to work effectively with residents, community organizations, nonprofit partners, and City agencies; conduct frequent field visits; assess and document service conditions; follow issues through resolution; translate requirements into practical guidance; and use reporting and collaboration systems. A valid driver's license and ability to travel to program sites are required.

Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSE OR LEARNER PERMITS ARE NOT ACCEPTABLE.

NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH APPLICATION AT TIME OF APPLYING.

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER