Escrow Assistant

Job Description

Job Description

Escrow Assistant is responsible for the support of an Escrow Officer in the sale of title insurance and escrow closing services. The position is focused on supporting an Escrow Officer in maintaining existing client base. The position is highly results driven.

Duties and Responsibilities:

• Possesses the knowledge and experience necessary to efficiently handle situations which may arise during the escrow process.
• Understands the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the real estate contract and lender instructions.
• Collaborates with title department to resolve issues.
• Assists customers and clients with closing related questions. Acts as an intermediary between different parties.
• Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are in order and acknowledgements and legal descriptions are accurate.
• Manage relationships throughout the process to ensure future business.
• Provides high level of customer service.

Qualifications/Skills:

• Experience with the title insurance industry, rules and laws
• Strong level of professionalism
• High level of integrity in all areas of business
• Accustomed to working in a high-volume organization
• Understanding of the business and processes
• Strong interpersonal and client relations skills
• Strong customer service orientation
• Strong drive, self-motivated and self-starter
• Detail orientation and strong understanding of parties needed to help accomplish tasks
• Strong verbal and written communication skills
• Strong problem-solving skills
• Strong organizational and planning skills
• Ability to read and interpret documents
• Successful track record in the escrow industry

Physical Requirements:  Lifting, walking, bending, stooping, kneeling, sitting for extended periods, standing, and use of telephone for extended periods with basic hearing and speaking capabilities.

Job Type: Full-time