Trainee Debt Advisor

Job Details Contract Type: Permanent Role Type: Employment Hours: Full or Part time Application deadline: Monday, July 13, 2026 - 12:00 Based: Durham Salary: £13 Per Hour Salary Type: Fixed Salary Location: County Durham Role description: Project Support Full-time and Part-time Opportunities Available Salary Trainee: £13.45 p/h, £25,877.00 p/a pro rata depending upon hours Full training and professional development provided, leading to accredited Debt Adviser status. Make a Real Difference Are you a compassionate, organised and motivated person who enjoys helping others overcome challenges? We're looking for someone with the right personal qualities rather than existing debt advice qualifications. If you have excellent communication skills, empathy, attention to detail and a desire to support people through difficult times, we'll provide all the training you need to become an accredited Debt Adviser. This is an opportunity to build a rewarding career while making a lasting impact on individuals and families across County Durham. About The Role As a Trainee Debt Adviser, you will receive comprehensive training to develop the knowledge and skills required to provide professional debt advice. You'll work from our office in Pity Me, Durham , as well as visiting community venues across County Durham, including foodbanks and other outreach locations, with some remote advice provision. As your training progresses, you'll support clients from their initial referral through to the completion of their chosen debt solution, helping them regain financial stability and confidence. What You'll Be Doing Support clients through every stage of their debt advice journey. Gather information about income, expenditure, debts and personal circumstances. Help clients understand their options and make informed financial decisions. Prepare financial statements and identify ways to maximise income and reduce expenditure. Assist clients in developing realistic action plans to resolve their debts. Maintain accurate case records using our cloud-based case management system. Liaise with creditors and partner organisations where appropriate. Refer clients to additional support services when needed. Attend team meetings, supervision sessions and ongoing professional development. If you're looking for a career where your people skills matter more than your previous experience, and where every day offers the chance to make a positive difference, we'd love to hear from you. Contact For an application form and enquiries please contact Tracey at View email address on click.appcast.io . #J-18808-Ljbffr VONNE (Voluntary Organisations' Network North East)