Front Desk Receptionist Dermaology
Heather J Roberts MD AMC
Job Description
Job Description
We are a well-established Dermatology office in West Los Angeles seeking a long-term, part-time, professional front office receptionist.
Qualifications preferred:
Electronic medical records experience.
Excellent people skills with a focus on customer service.
Ability to multi-task efficiently and follow multi-step directions.
Must be a self-starter, able to take initiative, and prefer working in a demanding environment.
Must have a positive attitude along with excellent verbal and computer data entry skills.
Duties include but not limited to:
Answering phones and scheduling appointments.
Assisting with skin care product sales and inventory counts.
Keeps the appointment scheduler full so that production time is fully utilized
Schedules appointments for new patients, recall patients and patients requiring additional treatment
Review upcoming schedules to avoid unnecessary multiple appointments and to contact scheduled patients in advance to remind to stop blood thinners, sun avoidance and answer any questions
Rescheduling appointments when schedule changes
Maintain/synchronize the schedule so that it does not cause extreme patient waits or room conflicts
Check patients in – making sure current information is obtained/updated
Data entry of new patient forms. Updates patient demographic data in EHR with current year information-contact numbers, address, email etc.
Check patients out after their visit - collect payment in full for charges, products, and any old balances due
Print superbills and prepare for next day
Review skin instructions and product use with patients
Call/e-prescribe pharmacy with refills or new prescriptions
Contact patients when doctors are running behind schedule to let know
Confirms all appointments for the following day.
Keep waiting room and front office clean/straightened/brochures full/magazines current, samples full daily.
Provide concierge-level customer service
Scan correspondence into patient’s file
Pull any faxes off the copier throughout the day and distribute accordingly
Keeps an inventory of the supplies needed for front office.
If you are a committed person who can provide excellent service and efficiency, you may be the candidate we are looking for. Please send your up-to-date resume, cover letter, along with references to be considered.
Company DescriptionA concierge type practice providing personalized holistic and integrative care to each patient in hopes of educating and inspiring them to care for their skin, using the safest, most effective treatments available.
Company Description
A concierge type practice providing personalized holistic and integrative care to each patient in hopes of educating and inspiring them to care for their skin, using the safest, most effective treatments available.
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