Medical Receptionist

Job Details

Job Location: Arleta Family Health Care Clinic - Arleta, CA, Position Type: Full Time, Salary Range: $22.71 - $27.26Hourly, JOB SUMMARY

ESSENTIAL RESPONSIBILITIES

• Greet medical clinic patients upon arrival, collect necessary information, and get patients checked in.
• Receive phone calls and screen and direct calls.
• Schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests.
• Verify patient insurance information.
• Make appointment reminder phone calls.
• Complete medical clinic front office administrative tasks.
• Order and maintain front desk supplies.
• File documents and follow record retention policies.
• Perform other duties as assigned.

Qualifications: KNOWLEDGE / SKILLS / ABILITIES

• Knowledge of administrative support processes and procedures.
• Knowledge of basic medical terminology.
• High level of professionalism, customer service, and interpersonal skills.
• Strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar.
• Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.
• Ability to type accurately and efficiently.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
• Ability to pleasantly and effectively represent the organization.

EDUCATION / EXPERIENCE

• High school diploma or equivalent OR a combination of education and related work experience. Associate’s degree or equivalent OR a combination of education and related work experience preferred.
• 0 to 1 year of related experience.

CERTIFICATIONS / LICENSURE / LANGUAGE

• Must provide proof of required vaccinations by federal, state, and local funding sources.
• Bilingual (English/Spanish) preferred.
• BLS/CPR certification preferred.
• Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.
• El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service.
• To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator.

PHYSICAL REQUIREMENTS

• Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.

- AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -

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