REG DIR - BUSINESS DEVELOPMENT

Responsibilities UHS National Call Center (a UHS company) Our mission is to be the leader in evidence-based, integrated treatment for co-occurring mental health and substance use disorders through clinical services, education, and research. Our vision is to be the best at delivering effective, lasting treatment and to provide superb experiences across our continuum of care in all places. Position Summary: The Regional Director of Business Development oversees the provision of Sales, Marketing, and Customer Service activities within the Business Development Department of several facilities. The Regional Director of Business Development is responsible for achieving the desired utilization of the organization’s continuum of care through the effective application of marketing principles and methods. The Regional Director of Business Development is actively involved in discussions related to a wide variety of regional issues including, but not limited to, strategic planning, potential growth opportunities, future projects, changing in programing/protocols, recruitment, and retention. The Regional Director of Business Development is responsible for the oversight of strategic marketing plans, enhancing the region’s brand/image, management of all sales and business development activities and maintaining an active and productive working relationship with regional facilities, communicates issues or potential problems proactively, especially with Divisional Director of Business Development and Divisional Director of Admissions/Intake. Hours are based on departmental, and facility needs and may include day, evening, and weekend hours, as directed by the Divisional Director of Business Development. This position is 100% remote. Preferred candidates will live within approximately two hours of the Central Kentucky area or be willing to relocate to Kentucky for this role. Essential Job Duties/Responsibilities Strategically analyzes and designates target markets for staff and territory/account assignments, considering the strengths and weaknesses of each employee. Ensures that expertise and personal styles of team members are insightfully matched to prospective referral sources. Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data. Regularly analyzes results of referral development calls, evaluates, and prioritizes referral targets and, modifies strategies as needed. Monitors the performance of each team member against departmental goals. Assists in developing individual sales plans, territory management and routing schedules. Accompanies each team member on a minimum of a quarterly basis, or more often as needs arise, to assess selling techniques, document outcomes, provide constructive feedback, retrain, and redirect, as needed. Develops, implements, and monitors the Quarterly Strategic Plans and updates periodically to evaluate goals to plan. Prepares regional marketing department monthly operating report, inclusive of all required components; utilizes report to monitor success of efforts and to develop and implement corrective action plans, when necessary. Consistently submits accurate, comprehensive reports to required individuals in a timely manner. Holds regularly scheduled, agenda-driven sales meetings that are responsive in content to team member’s needs; invites other appropriate staff to serve as resources. Assists in making calls, including probing for information, and procuring commitment from prospective referral sources to use facility’s services. Facilitates ongoing in-service education and training in the areas of Sales Excellence, messaging, account management, service recovery, customer service, computer systems, time management and business development strategy. Develops and maintains comprehensive knowledge of each of the facility’s programs and services, including Inpatient, Residential and Outpatient programs, the assessment process and transportation services. Develops and maintains a comprehensive knowledge of each of the facility’s admission criteria and exclusionary criteria as it applies to inpatient, residential and outpatient programs. Regularly attends in-services and program development meetings held by the clinical staff to remain informed of current program issues and programmatic changes or updates. Develops and coordinates hospitals publicity programs. Volunteers to make public presentations or carry out similar functions in support of hospitals goals. Becomes actively involved in strategically focused community and professional organizations on behalf of the facilities. Benefit Highlights Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Job Requirements Bachelor's Degree Required, Master's preferred. 5-8 years of related work experience required. 8-10 years of related work experience preferred. Knowledge of application of marketing principles including product, placement, pricing and promotions. Understanding of psychiatric and chemical dependency treatment and, age-specific programming. Strong leadership abilities. Knowledge of insurance plans, target markets and referral sources. Excellent written and oral communication. Strategic planning and results driven. Demonstrated sophisticated or advanced understanding of factors affecting sales results and effectively incorporates these into strategic plans. Demonstrated exceptional creativity and resourcefulness in developing messaging, news releases, print and collateral material Required Travel: 85-90% Local/Regional EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters. #J-18808-Ljbffr Universal Health Services