Dock Specialist, Shipping

Shipping Department Lead

Lead and coordinate activities of the shipping dock and related functions of the shipping department. Work alongside shipping associates to provide daily direction and communication to execute daily plans in accordance with Vera Bradley's objectives and standards.

Essential Duties & Responsibilities

• Responsible for directing shipping dock associates to various positions based on the daily work load
• Assist in overseeing work flow and elevate any associate or work related issues to management team as appropriate
• Utilize customer's vendor portals to execute shipping schedule
• Study shipping schedules, order schedules and other records to determine shipping priorities and work assignments in order to meet shipping requirements.
• Create and ensure accurate completion of all required paperwork, records, documents, etc. (i.e. Bill of Ladings, export documents)
• Troubleshoot problem containers and resolve any issues related to delivery
• Close and confirm shipping loads to ensure revenue compliance with Accounting & Finance guidelines
• Train new personnel on dock and procedures
• Sort, organize and stage shipments on dock
• Contact carriers and route shipments; communicate disposition of shipments to necessary parties
• Update and provide tracking information to Customer Service and other necessary parties.
• Have knowledge of the general standards for all Key Accounts customers to ensure our shipments are in compliance with their standards
• Participate in continuous improvement projects
• Help promote a safe work environment
• Promote high standards and help motivate the team to meet daily shipping dock goals
• Act as a Brand Ambassador, consistently modeling and upholding the Vera Bradley Core Values

Education and/or Experience

• High School graduate
• 3 years warehouse/dock experience strongly preferred
• Working knowledge of Microsoft Office
• First Responder training preferred
• Experience with Warehouse Management System (WMS) required
• Forklift experience required

Knowledge, Skills, and Abilities

• Dependable with open availability and flexibility to work nights, weekends, different shifts, and holidays
• Strong desire and ability to serve customers and solve problems
• Ability to lead, motivate and promote a team environment
• Excellent interpersonal, written and verbal communication skills
• Detail oriented with the ability to manage multiple tasks simultaneously
• Strong team player with positive demeanor
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment

Environment & Physical Demands

• Constant walking and standing; frequent bending, stooping and reaching, climbing ladders
• Physical stamina to maintain adequate productivity rates
• Ability to occasionally lift up to 75 lbs.
• Strong sensory skills, such as good eyesight, good hearing, and dexterity
• Ability to operate office equipment, including computers, copiers, fax machines and phones and warehouse equipment including forklift

Compensation and Benefits

Vera Bradley offers a variety of medical, dental and vision programs to meet your family's health care needs.

• Medical plan options including both a HDHP/HSA plan and a PPO plan
• Dental
• Vision
• Flexible spending accounts

Life insurance provides peace of mind for your family should the unexpected happen.

• Employer provided 2X your salary in life insurance
• Accidental Death and Disability insurance
• Voluntary life insurance for you, your spouse and your children

If you are unable to work due to illness or injury Vera Bradley provides several programs to protect your income at no cost to you.

• Short-term disability
• Long-term disability

The Vera Bradley 401k plan helps you accumulate savings for retirement.

• 401k with generous company match, immediate vesting (age and service requirement)
• Strong line up of professionally managed funds
• Safe-harbor plan design

Enjoy generous time off programs.

• Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more
• 9 paid holidays a year
• Paid bereavement leave

Vera Bradley offers the opportunity to serve your community.

• Voluntary Time Off

Access to a variety of financial, physical, and mental wellness experts

• Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services
• Opportunities for leadership development, skill development and career advancement

Generous employee discount on Vera Bradley products

• Bonus opportunity, identity protection, legal services, pet insurance, cell phone discount, employee referral bonus, annual birthday gift, DailyPay, corporate fitness facility and individual policies through Aflac

Equal Opportunity Employer/Vets/Disabled

Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer.

Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For more information, please click the following links:

Vera Bradley's Equal Employment and Affirmative Action Policy

Know Your Rights: Workplace Discrimination is Illegal (in English)

Know Your Rights: Workplace Discrimination is Illegal (in Spanish)

Pay Transparency (in English)

Pay Transparency (in Spanish)

E-Verify Participation Poster

Right to Work Poster (English)

Right to Work Poster (Spanish)

California Privacy Notice

If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to View email address on click.appcast.io. Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address.

Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled.

Base Pay Range:

$21.11 to $29.04

Vera Bradley's compensation ranges are based on market data and comply with all local, state and federal regulations. Individual pay within the listed range depends on work location, skills, experience, and relevant education. The posted salary reflects base pay only and excludes bonuses, equity, or other incentives, if applicable.