SAP Delivery/Program Manager

SAP Delivery/Program Manager with IS-RetailRole: SAP Delivery/Program Manager with IS-RetailLocation: Hybrid in Emeryville, CAJob Type: Full TimeRole OverviewAs the IT Delivery Lead (SAP IS-Retail) you will act as the key bridge between client business stakeholders and offshore delivery teams.You will own the end-to-end delivery of critical SAP Retail initiatives, ensuring programs are delivered on time, within scope, and aligned with enterprise business priorities in a high-growth environment.This role requires strong SAP IS- Retail expertise, excellent client-facing leadership, and a strong focus on business outcomes over task execution.Key ResponsibilitiesAct as the primary onsite point of contact for IT and business leadership.Translate complex technical concepts into clear, business-relevant insights.Manage stakeholder expectations and balance competing priorities effectively.Lead governance meetings, steering committee discussions, and executive status reporting.End-to-End Program Delivery OwnershipDrive programs with a focus on business value realization, not just delivery completion.Oversee project health including scope, schedule, budget, risks, and resource planning.Proactively identify and mitigate delivery risks and blockers.Ensure SAP solutions align with Finance, Supply Chain, Merchandising, and Retail Operations processes.Onsite–Offshore Delivery CoordinationCollaborate closely with offshore delivery teams to ensure seamless execution across geographies.Convert business requirements into clear, actionable technical and functional specifications.Provide retail domain context to improve delivery quality and reduce rework.Ensure smooth communication and coordination across distributed teams.Required Qualifications & Experience6–8 years of strong hands-on experience in SAP Retail environments (SAP IS-Retail, S/4HANA Retail, Finance, Pricing, Inventory Management, etc.).Proven experience in client-facing roles within IT consulting or system integration environments.Strong track record in managing global onsite–offshore delivery models.Experience engaging and influencing senior stakeholders (Director / VP level).Strong understanding of retail business processes including omnichannel commerce, supply chain, and store operations.Preferred SkillsSAP S/4HANA Retail transformation experience.Program management / PMO leadership experience.Strong communication, negotiation, and stakeholder management skills.Experience in large-scale enterprise retail transformation programs. JConnect Infotech