Enterprise Client Relationship Manager

Enterprise Client Relationship Manager

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniquenessand we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

The Enterprise Client Relationship Manager will deliver Capital Group's enterprise value proposition to a select set of strategically important AI partner firms to drive innovation and firm-wide strategic benefit. This role will act as a strategic connector across Capital Group's businesses, orchestrating senior-level engagement and ensuring long-term, mutually beneficial partnerships. The Relationship Manager focuses on unifying internal efforts and creating a single point of contact for these AI companies, positioning Capital Group as a trusted enterprise partner in the rapidly evolving AI landscape.

Key Responsibilities:

• Serve as the primary enterprise relationship lead for key AI partners.
• Drive strategic leadership meetings to advance mutual innovation agendas.
• Communicate Capital Group's AI and enterprise strategy to partner firms.
• Align with partner executives to drive a shared roadmap and strategic priorities.
• Elevate Capital Group's profile as a trusted innovation partner in financial services.
• Capture and relay key partner insights and feedback to internal stakeholders.
• Identify and support new business and co-innovation opportunities with AI firms.

• Develop and maintain enterprise-wide account plans and engagement roadmaps.
• Map internal and external stakeholders to streamline relationship management.
• Share key partner updates and insights across internal teams.
• Prepare executive briefings and talking points for senior-level engagements.
• Drive internal alignment on AI partner priorities and messaging.
• Track and report on partnership health, value metrics, and follow-ups.
• Support integration of partner capabilities into Capital's AI and tech initiatives.

You are the person Capital Group is looking for.

• You have a minimum of 5 years of experience in AI, technology partnerships, or enterprise relationship management.
• You have a strong understanding of AI/ML, cloud platforms, and enterprise technology trends, with technical fluency in AI concepts and enterprise integration.
• You ideally have financial services experience.
• You are intellectually curious and demonstrate analytical thinking in complex domains.
• You have a proven ability to identify and communicate business-building insights.
• You have a deep knowledge of client engagement strategies and tactics.
• You have proven success managing senior-level relationships across complex organizations.
• You are skilled in initiating, developing, and influencing cross-functional teams to achieve business objectives.
• You have excellent communication skills with the ability to translate between technical and business audiences.
• You thrive in fast-paced, innovative environments that require collaboration, iteration, and adaptability.
• You have a Bachelor's degree; an MBA or technical graduate degree is a plus.

Southern California Base Pay Range $152,000 - $177,000

Northern California Base Pay Range $177,000 - $203,000

You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.