Care Coordinator, Safety Net (Nashville, TN)

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide care coordination to consumers in Safety Net services. Job Title: Care Coordinator, Safety Net (Nashville, TN) Schedule: Mon-Fri, 8a-4:30p Salary: $40,900 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide care coordination to consumers in Safety Net services. RESPONSIBILITIES: Continual assessment of consumer’s mental health treatment needs. Assist with referral and linkage to community resources and advocate for consumers whenever necessary. Ensure consumer’s psychiatric needs are planned for and coordinated. Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options. Respond to urgent/crisis consumer needs as appropriate to position with assistance of clinic and crisis services. Involve family members and friends to help consumers obtain Safety Net services. Coordinate efforts with all staff and Safety Net nurse and providers. Assist the consumer with applying for entitlements as needed. Assist with Safety Net documentation. Assist consumers with transportation for safety net appointments including providing transportation for them to and from appointments. Keep consumer record updated with most current address and coverage information. Assist Consumers as needed with application and renewal requirements for Safety Net coverage. Consistently treat consumers and co-workers with respect. Develop and maintain community relations through prompt follow through with contacts. Meet productivity standards set forth in the Agency’s policies and procedures. REQUIREMENTS: Bachelor’s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required. Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health. Valid Tennessee Driver’s License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Team Oriented Attend and participate in team meetings Assist other care managers as needed Aware of role they play on the team Recovery Focused Individualized service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Utilization of natural supports within the community Tolerance/patience to work through barriers Side by side philosophy Comfort providing in home and community visits, when necessary Time Management/Organization Meet deadlines Prepared for meetings Assessments and service plans are completed timely Progress notes are entered timely Plan for time off Prioritize well Self-Disciplined Flexible Integrity and Trust Honesty Professionalism Dependability Strong follow-through Approachability Engagement skills Crisis management skills Ability to give and accept feedback Ability to work with other departments Understanding and empathic Good listener Joint Commission Competencies: Demonstrates effective communication skills with primary age group(s). Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer’s level of care. Progress notes are timely, thorough, and follows best practice. Documentation is clearly linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumers unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members and other agency employees. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. MHC was founded in Nashville, Tennessee, in response to the need for assertive community-based treatment for individuals who have required frequent inpatient psychiatric hospitalization. Since 1993, MHC has been passionately helping adults with severe mental illness to live quality lives in the community with our state-of-the-art treatment and support. In 1999, MHC recognized the need to support the whole family and expanded services to include children and youth. We established our non-profit agency by merging three community organizations: Urban Case Management of Meharry Community Health Center, Continuous Treatment Team of Council of Community Services, and Mobile Crisis Team of the Crisis Intervention Center. This fusion resulted in an innovative, comprehensive, and multidisciplinary approach that addresses the specialized needs of individuals living with severe behavioral health conditions and challenges related to poverty. MHC remains the only organization in the state focused solely on this population. To learn more, visit our website: