Technology Business Office Director II - Capital Markets

Functional Technology Business Office Director

Provides overall leadership of the Functional Technology Business Office, with responsibility for strategic thought leadership, organizational design, and execution across multiple concurrent Enterprise Technology programs and projects—ranging in size up to large‑scale, enterprise‑wide transformational initiatives spanning multiple portfolios and lines of business. This role influences and drives significant change efforts, serves as a key contributor in developing financial realization measures, and evaluates investment opportunities to ensure alignment with strategic objectives while optimizing the overall project and program portfolio. In addition, the position requires five years of financial‑services experience, specifically within capital markets activities such as fixed income and equity sales and trading, derivative markets, and/or investment banking. The distinction between Business Office Director I and Business Office Director II is based on the scope of responsibilities and the business unit supported.

This is a fully onsite position. Candidates must be available to work five days per week; remote or hybrid work is not available.

Essential Duties and Responsibilities:

• Directs and oversees organizational program efforts to achieve business outcomes for Enterprise Technology. Directs efforts of Enterprise Technology Program Managers to plan and coordinate closely with LOB/function managers and subject matter experts. Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense.
• Directs and oversees relationships with business owners and technology leads to support overall program needs.
• Ensures that program activities are on a path to deliver benefits realization.
• Ensures implementation and oversight of appropriate risk management plans for program initiatives in area of responsibility.
• Proactively advocates across leadership levels regarding the performance of current systems and processes. Champions solutions designed to deliver value and accept/mitigate risk where appropriate.
• Decisions new solutions and determines at what point larger issues require escalation to senior management.
• Leads teams or multiple teams of internal and/or external resources.
• Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues.
• Articulates overall performance of multiple programs and initiatives via dashboard reporting for use by key executives.

Required Qualifications:

• Advanced degree in a relevant field, or an equivalent combination of education and work experience, to include ten years progressive related experience in managing enterprise technology organizations combined with overall fifteen years progressive related experience in enterprise technology.
• Demonstrated leadership experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.
• Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies.
• Demonstrated leadership in the implementation of complex programs and projects.
• Ability to bring clarity to ambiguous assignments.
• Executive level verbal and written communication skills.
• Superior working knowledge of business matters, finance, planning, and forecasting.
• Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)

Preferred Qualifications:

• Advanced degree in a relevant field of work (e.g., MBA, PMP and/or PgMP)
• Significant experience in enterprise technology organizational leadership. Financial services technology experience highly beneficial.
• Experience implementing large/complex initiatives across a matrix organization.
• In-depth knowledge of management and planning systems theory and practical application to complex initiatives.
• Experience with financial measurements and metrics.
• Financial Services experience.
• Knowledge of business unit's mission and processes.
• Experience implementing large/complex initiatives across a matrix organization.

The annual base salary for this position is $175,000 - $235,000