Tax & Operations Program Coordinator (Austin, TX or Virtual)

The Tax & Operations Program Coordinator will provide reporting and data analysis support for mobility programs. This position will be responsible for supporting the client's mobility program by working closely with the tax, finance/payroll, account management, and operations teams. This position is open to be filled hybrid in Austin, TX or virtual in the US. Essential Functions and Responsibilities 30% – TRWA/Work program management: Assist in monitoring group mailbox for requests, manage tracker, and facilitate follow ups as necessary. Respond to TRWA policy and tax question. Review cost estimates that are provided by client's tax firm. 20% – Monitoring of dedicated global e-mail box and routing inquiries to the relevant parties. Tracking of international assignment cost estimates and providing to Finance for tax accrual set up. Provide Cigna report to tax provider as required. Provide responses for basic tax questions, as outlined by the client. 15% – Review of initiations and authorizations (cost centers, relocation dates, assignment types etc.) to ensure complete information is provided to the tax service provider for global tax services. Maintain global tax service authorization list and liaise with tax provider on any questions. Review of US domestic cost estimates received by the Program Coordinator team and/or facilitation of cost estimates to/from client's tax firm. 15% – Coordination and tracking of proof of fund deposits, deposits of tax refunds from employees, and payments of taxes due for employees. Facilitation of Tax Equalization Payment Process including respective follow‑ups. 10% – Escalation point of contact for tax provider for non responsive population who require tax consultations and be able to answer basic tax questions. 5% – Quarterly review with Finance team on status of tax accounts for final release of tax accrual based on review of tax payments made by the company, collections of payments from employees, tax return preparation status etc. Quarterly review for reasonability of relocation costs for US Payroll reporting purposes. Assistance with quarterly budget to actual tax spend and payroll recharge report. 5% – Ad hoc questions from Finance, internal team members, or tax provider. Assistance with projects and other assigned tasks as defined by the Client. Qualifications and Preferred Skills Education: High school diploma required; Undergraduate degree preferred. 3+ years of experience in talent mobility, reporting or project management. Intermediate accounting skills required. Tax background preferred. Intermediate Excel skills (v‑lookup, pivot table, etc.). Ability to work with large volume of data with attention to details and analytical skills to identify anomalies. Critical thinking ability to develop solutions or improvements based on business environment and business partner capabilities. Ability to multi‑task and to manage projects / tasks with competing deadlines and priorities. Excellent team player. Ability to adapt and embrace different situations and new ideas with patience and agility. Ability to effectively utilize AI tools/agents as provided by Sirva to help with their caseload (if approved by client). Salary range: $50,000-$80,000 USD. Benefits include Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part‑time employees. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. Equal Employment Opportunity Sirva is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. It is Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at View email address on click.appcast.io and let us know the nature of your request and your contact information. #J-18808-Ljbffr Sirva