Join Our Texas Team - Concierge and Resident Relations

Job Description

Job Description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of over 1.000 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

We are looking for awesome Front Desk, Concierge, and Resident Relations talent to join our ever-growing team in the Austin area! This includes the roles of:

• Front Desk Associates
• Concierges
• Valet Associates
• Resident Relations Associates
• Amenity Ambassadors

How We Support You

• We believe in work-life balance and we achieve this by providing you expert support from all corporate departments including Community Care, Finance, Accounting, Escrow, IT, Human Resources and Legal Compliance.
• You'll receive on-going training and professional development opportunities.
• We offer competitive compensation package and a comprehensive benefits package. 

Team Member Perks

• Award Winning Culture: Proud recipient of the 2025 Great Place to Work Certification
• Highly Rated Employer: Check out our Glassdoor reviews - Glassdoor Reviews
• Collaborative Culture:  Work in an environment that values teamwork, innovation, and mutual respect.
• Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching.
• Work-Life Balance: PTO plus sick time
• Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed.
• Commitment to Growth: Be a part of a company that prioritizes success and provides the support needed to thrive and achieve organizational goals.

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Please Note: This is an evergreen posting intended to build our talent pipeline for future opportunities. While there may not be an immediate opening at the time of your application, we are continuously seeking experienced professionals who align with our values and service standards. Applications submitted through this posting will be reviewed and retained for consideration as current and future opportunities become available within our Austin, TX portfolio.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.