Support Center Lead — IT Support & Escalations
Gables Residential
Gables Residential is seeking a Support Center Supervisor in Atlanta, GA. In this role, you will lead support operations for on-site and corporate associates, ensuring high-quality service delivery. You will oversee ticket management, reporting, and process standardization, contributing to a collaborative team environment. The role is hybrid, requiring three days in-office and two remote, with a focus on continuous professional development. #J-18808-Ljbffr Gables Residential
$23.1 - $25.5 per hour
...and provide professional and administrative support for targeted programs and/or projects and... .... Hire, train, and supervise all Testing Center temporary and student staff. Communicate... ...optimal use of testing resources. Work with IT support personnel to ensure all testing...SuggestedHourly payContract workTemporary workFor contractorsWork experience placementLocal areaShift workNight shift- Mathnasium - The Math Learning Center is hiring a Field Support Specialist based in Atlanta, Georgia. This role focuses on guiding franchisees during the new center opening process, requiring about 50% travel throughout the Eastern Region. You will establish relationships...SuggestedRemote job
$30 - $35 per hour
...large client of Insight Global is hiring for an IT Help Desk Lead Analyst to join their team. This team provides technical support to the company's internal employees -- think... ...new team members. Technical Support & Escalation Act as the primary escalation point for complex...SuggestedWork at officeRemote work$32k - $112k
...Point Of Sale Support Lead A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations... ...Technical Support: Act as the primary point of contact for escalated technical issues, providing timely and effective resolutions....SuggestedFull time- Workstream is seeking a Field Support Specialist for the Eastern Region to guide franchisees through the new center opening process. This role combines remote work with approximately 50% travel. The ideal candidate will have a strong background in franchise management and...SuggestedRemote job
- Citizen Trust Bank is hiring a Senior Technical Support Specialist in Atlanta, GA, to ensure optimal technical support operations. Role responsibilities include maintaining IT services, handling customer support cases, and mentoring junior personnel. Ideal candidates should...
- A leading technology solutions provider is looking for a Support Operations Lead to guide a team in managing Tier 1 issues effectively. The ideal candidate will have... ...end-user technologies, experience mentoring in an IT support setting, and a strong customer-first approach...
$79k - $93k
HKS, Inc is seeking a Technical Support Lead in Atlanta, GA, responsible for coordinating service responses, evaluating user needs, and providing support for IT-related issues. The ideal candidate will have at least 5 years of experience in a similar role, strong technical...Remote job- A leading technology company in Atlanta is seeking a Technical Support Team Lead to provide operational leadership for support specialists. The role involves complex problem-solving, mentoring, and ensuring high-quality customer service. The ideal candidate will have strong...
- Home Depot is looking for a Product Support Manager to drive engagement and operational excellence within the IT Support team. This role requires the ability to guide... ...and develop junior team members while handling escalated issues. The ideal candidate will have 5-7...
- A leading technology company is seeking a Senior Manager, Premium Support Engineer to act as the primary technical authority for enterprise customers. You will interact with high-priority clients, manage complex technical inquiries, and drive incident response processes...Remote job
- ## Support Center SupervisorApplylocations: Atlanta Corporate - Atlanta,... ...end-user experience. This role leads day-to-day support of on-site... ...coaching, ticket review, and escalation guidance, while also taking... ...questions and issues.* Manage the IT on-call schedule, including...Work experience placementWork at officeRemote work2 days per week3 days per week
- i3 Verticals, LLC is looking for a Manager, Support to oversee two software support teams in Georgia. The role involves leading the support operations, developing strategies to enhance efficiency, and ensuring high-quality customer service. Strong leadership skills, effective...
- Litigation Support Hosting - Shift Lead page is loaded## Litigation Support Hosting - Shift Leadlocations: US-Princeton, NJ: US-Atlanta, GA: US-Dallas, TX: US-Houston, TX: US-Philadelphia, PAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R2025-24368...Work experience placementLocal areaWorldwideShift workDay shiftAfternoon shift
- ...ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME... ...cannot do, including response times, escalation processes, and SLAs. Take time to understand... ...sure it doesn't happen again. Lead & develop the L1/L2 Support Team...Full timeShift work
- ...at their best when collaborating and supporting each other as they perform challenging... ...versatile team player. Summary Leads enterprise IT Service Desk operations, including service... ...improvement initiatives Establish escalation frameworks and ensure timely...Full timeWork at officeLocal area
- ...Description We are looking for an experienced Retail Customer Support Team Lead to join our organization and oversee the daily operations of... ...will include supervising and coaching team members, handle escalated customer issues, and collaborating with other departments to...Shift work
- Production Support Manager The Production Support Manager is responsible... ...production systems. This role leads global onshore and offshore... ...Manage on‑call rotations, escalation paths, and knowledge sharing... ...combination of 8 years of experience in IT software engineering, 5 years’...Full timePart timeWork at office
- Position Purpose: The Product Support Manager is responsible for handling and resolving problem escalations, engaging as a Subject Matter... ...SME) for various aspects of the IT Support business, and... ...Provides on-call support at Team Lead level in paging system Documents...Remote jobWork experience placementWork at officeLocal areaNight shift
- ...Description The Epic Training Manager supports Emory Healthcare's growth strategy by leading training and readiness efforts for... ..., informatics, operations, and IT teams to align job roles, staff... ...readiness for go-live and command center operations. Support planning and...Work at officeRemote work
$67.9k - $132.5k
...receive timely, high-quality support for incidents and service requests... ..., staff assignments, and escalations so response and resolution targets... ...consistently met in a federal IT environment. The supervisor... ...leadership experience (team lead or supervisor) in a service-delivery...Contract workWork at officeShift work- TekStream Solutions has an immediate need for an IT Service Desk Manager in Atlanta, GA. This... ...agent performance, serving as a point of escalation for incidents, and ensuring adherence to... ...candidate has 8+ years in technology support, experience with both Mac and Windows...Full timeImmediate start
- ...Defect logging, tracking, and prioritization, Coordination with development team for fixes, Validation and testing of fixes, Deployment support for patches/releases,Defect trend reporting Experience in managing hypercare support , Quick and swift at response and action...
- Emory University is seeking a Student Technology Support Specialist in Atlanta to oversee technical support operations for students. This role involves managing the Student Technology Support desk, providing assistance with devices, and ensuring operational excellence....Weekend workAfternoon shift
- ...Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values...Local areaFlexible hoursShift work
$88.4k - $105k
...fountain dispensers and vending equipment. This remote position requires strong troubleshooting skills and at least 5 years of technical support experience. The role involves diagnosing issues, maintaining documentation, and providing training. A competitive benefits package...Remote job$106.61k - $284.28k
CVS Health is seeking a Senior Manager for Frontline Support Engineering based in Atlanta, GA. This leadership role focuses on establishing a high-performing support organization while ensuring exceptional customer experiences. Key responsibilities include operational leadership...$147.4k - $221.2k
Stripe is seeking a Network Support Specialist in Atlanta, Georgia. This role involves troubleshooting and supporting Stripe Terminal users, requiring 8+ years in networking and IT infrastructure. Responsibilities include optimizing documentation and collaborating with...- Atlanta Mission is seeking a Family Support Associate to guide homeless and at-risk children in a nurturing environment. This role is... ...field, and demonstrate a commitment to the organization's Christ-centered values. Employee benefits include medical insurance, retirement...
- A leading technology company is seeking a Technical Support Team Lead to provide operational leadership for support specialists. This role involves training, mentoring, and ensuring high-quality customer service. Candidates should possess strong communication skills, technical...
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