IT Support Team Lead - Lead, Improve & Deliver User Help
Tier4 Group
A leading technology solutions provider is looking for a Support Operations Lead to guide a team in managing Tier 1 issues effectively. The ideal candidate will have a solid technical background with end-user technologies, experience mentoring in an IT support setting, and a strong customer-first approach. Responsibilities include overseeing device support, ensuring organized asset management, and driving process improvements for team efficiency. This role offers comprehensive benefits and growth opportunities. #J-18808-Ljbffr Tier4 Group
$204.44k - $324.99k
...in a collaborative, team-driven culture. At KPMG... ...facility, and leading market tools, we help our people continue... ...Salesforce Platform Support Lead to join our Managed... ...repeat issues and improve user experience Govern... ...stakeholder interface, delivering transparent...HelpFull timeSeasonal workH1bLocal area- ...DMI DMI is a leading provider of digital... ...-end managed IT services,... ..., DMI supports public sector... ...committed to delivering secure, efficient... ...and mentor a team of service desk... ...identify process improvements and enhance... ...desk, end users, and other IT... ...opportunities to help you thrive....HelpShift work
- Litigation Support Hosting - Shift Lead page is loaded## Litigation Support Hosting - Shift Leadlocations... ...0 offices worldwide and a global team of legal experts, we deliver unmatched legal translations,... ...proactively offer solutions to improve their workflow through the life...SuggestedWork experience placementLocal areaWorldwideShift workDay shiftAfternoon shift
- Sangoma is seeking an IT Support Manager in Atlanta, Georgia to lead a global IT support team providing exceptional end-user support. The ideal candidate will have 10+ years in IT... ...with SLA metrics, and driving continuous improvement in service processes. The position...Suggested
$141k - $204k
...with multiple teams across different... ...translating data and user feedback into... ...product improvements and strategic recommendations... ...while leading complex, cross‑... ...by creating helpful and trusted experiences... ...they are with support and help,... ...gUP P&D team to deliver on strategic...HelpFull time$79k - $93k
HKS, Inc is seeking a Technical Support Lead in Atlanta, GA, responsible for coordinating service responses, evaluating user needs, and providing support for IT-related issues. The ideal candidate will have at least 5 years of experience in a similar role, strong technical...Remote job$114k - $164k
...cross‑functional teams. Preferred... ...stakeholders, and delivering results. Experience... ...job In gTech Users and Products (... ...by creating helpful and trusted experiences... ...they are with support and help,... ...users. You will improve and leverage various... ...improvements. Lead operational...Help- ...Home Depot Home Services team is on the hunt for... ...research professionals to help shape the future of customer experience. The Lead CX Researcher manages research... ...discovery findings, user journey maps, jobs-to-be... ...of shifting priorities, delivering thorough work products,...HelpWork experience placementWork at officeShift workNight shift
- ...electronic materials, leading edge electronic... ...Sample Order Support Coordinator... ...international teams supporting factory... ..., and user inquiry support... ...feedback that helps streamline sample... ...of continuous improvement. * Strong interpersonal... ...the ability to deliver outcomes that...HelpFull timeLocal areaFlexible hours
- ...A leading IT services company in Atlanta is seeking a proactive Desktop Support Specialist. This role involves providing Level 1 and 2... ...hardware and software issues, and delivering exceptional customer service.... ...emphasizes teamwork and user satisfaction. #J-18808-Ljbffr...Help
- The Mobile Support Lead provides technical leadership for 24x7 L1.5/L2/L3 production support of enterprise mobile... ...with engineering, product, and observability teams to ensure platform stability and continuous improvement. Key Responsibilities Act as the primary...
- ...looking for an experienced Retail Customer Support Team Lead to join our organization and oversee... ..., and implementing strategies to improve the overall efficiency and effectiveness... ...communication abilities, and a passion for delivering outstanding customer service. In this...Shift work
- A leading technology company is seeking a Technical Support Team Lead to provide operational leadership for support specialists. This role involves training, mentoring, and ensuring high-quality customer service. Candidates should possess strong communication skills, technical...
- Support Manager page is loaded## Support... ...****AMERICA** **TEAM***Join the AssuranceAmerica... ...pivotal role in delivering advanced... ...teams on IT implementations,... ...other systems.* Lead, plan, and implement... ...Directory and Entra ID User Setup and... ...experience in a Help Desk role, demonstrating...HelpWork at officeLocal areaRemote work
- A leading technology company in the Greater Atlanta Area is looking for a Technical Support Team Lead to guide a team of support specialists. Your role will involve providing operational leadership, ensuring high-quality customer issue resolution, and mentoring team members...
- ...Insurance Agency, LLC is seeking a Support Manager in Atlanta. The selected candidate will deliver advanced technical support to... ...Infrastructure, Data, and Development Teams. Responsibilities include... ...degree, a minimum of 5 years in Help Desk support, and strong communication...Help
- About DMI DMI is a leading provider of... ...to-end managed IT services, including... ..., DMI supports public sector agencies... ...committed to delivering secure, efficient... ...) and other team members to ensure... ...areas for improvement in deskside support... ...opportunities to help you thrive....Help
- A leading technology company in Atlanta is seeking a Technical Support Team Lead to provide operational leadership for support specialists. The role involves complex problem-solving, mentoring, and ensuring high-quality customer service. The ideal candidate will have strong...
$114k - $163k
...an experienced candidate for a strategic role that involves leading cross-functional launch strategies within gTech Users and Products (gUP) in Atlanta, GA. This position demands expertise in customer support and project management while driving successful product enhancements...Full time- Google Inc. is seeking a Product Support Manager in Atlanta, GA, to drive user advocacy by overseeing support strategies... ...with cross-functional teams to enhance the user experience. In... ...working with automation and AI to improve service delivery. The position offers...
- IT Support Manager Sangoma is a global leader in business communications, delivering innovative cloud-based communications... ...Responsibilities Lead, mentor, and... ...global IT support team delivering end‑user support across multiple... ...reduce ticket volumes, improve user experience,...Remote jobFull timeTemporary workWorldwideFlexible hours
- The Support Manager is responsible for... ...platform. This role leads incident... ...continuous service improvement initiatives to... ...and capable of delivering exceptional... ...the Engineering teams and business.... ...incidents after end-user confirmation.... ...with business and IT teams. Produce...Work experience placementLocal area
- The Cloud Computing Support Lead serves as the senior technical expert for... ..., network, and application teams and mentoring cloud engineers... ...native and third‑party tools to improve reliability and reduce mean time... ...in an enterprise or federal IT setting. Significant hands‑on...Contract workWork at office
- Lead Improvement Coach - Math Supports the School-based Math School Improvement Coaches, schools and the Title... ...articulated professional learning plan to help school-based Math School Improvement... ...learning. Demonstrate effective team facilitation and leadership skills...HelpWork at office
$101.9k - $175k
...direct impact in helping students around... ...of learners improve their lives and... ...of businesses supports student choice... ...their goals and lead a choice-filled... ...responsible for delivering customer‑facing... ...Experience Engineering team, focused on... ...in user engagement, performance...HelpWork experience placementLocal area- ...Product Manager AI Lead Job type Full-... ...planet. Our teams are inclusive and... ...technology, it unleashes the true... ...AI tooling to improve user workflows and... ...across Client Support, Development and... ...product being delivered to client’s allows... ...software is helpful. Ability to work...HelpFull time
$87.26k - $107.78k
Lead Packaging Engineer - Kimberly-Clark... ...Join the team behind iconic brands... ...this role, you’ll help shape the future and improve lives around the... ...Deliver innovative, cost... ...customer and end-user requirements. Recommend... ...specifications and standards supporting production and...HelpLocal area- ...You will join a team building and modernizing... ...experiences. You will help shape platform direction while improving resiliency, security... ...partners to deliver outcomes that scale. As a Senior Lead Software Engineer at... ...and skills Experience supporting debit, payments, or...Help
- The End User Support Analyst is responsible for delivering high-quality technical support... ...supports a wide range of IT systems—including... ...to ongoing process improvement when working issues... .... Mentoring other help desk personnel on... ...Support team, while providing supporting...HelpWork at office
$90k - $115k
...communication technology supports the employee... ...the nation’s leading home services... ...will help shape the... ...partnering across teams, and driving... ...Operations, IT, Marketing,... ...scalability, and user experience at... ...continuous improvement are... ...help them scale—delivering exceptional customer...HelpVisa sponsorship
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