IT Support Team Lead - Lead, Improve & Deliver User Help
Tier4 Group
A leading technology solutions provider is looking for a Support Operations Lead to guide a team in managing Tier 1 issues effectively. The ideal candidate will have a solid technical background with end-user technologies, experience mentoring in an IT support setting, and a strong customer-first approach. Responsibilities include overseeing device support, ensuring organized asset management, and driving process improvements for team efficiency. This role offers comprehensive benefits and growth opportunities. #J-18808-Ljbffr Tier4 Group
- What You’ll Do Lead day-to-day support operations and guide a small-but-mighty team handling Tier 1 issues... ...escalations, and ensuring users get timely, high-... ...and up to date. Help drive continuous improvement by refining... ...Partner with other IT groups and vendors...HelpWork at officeShift work
$70.18k - $170.04k
Field Support / Desk-Side Support Lead Choosing Capgemini means... .... Join us and help the world’s... ...oversee onsite end‑user support... ...expertise with team leadership, service... ...excellence, improve user... ...understanding of IT Service Management... ...business needs. It delivers end‑to‑end...HelpFull timeLocal area- ...in a collaborative, team-driven culture. At KPMG... ...facility, and leading market tools, we help our people continue... ...Salesforce Platform Support Lead to join our Managed... ...reduce repeat issues and improve user experience... ...stakeholder interface, delivering transparent reporting...HelpSeasonal workH1bLocal area
$55.13k - $69.5k
...Georgia Southern is supporting the demand for... ...IT Support Automation... ...responsible for delivering a high-quality... ...training staff, helping develop and enforce... ...Manage a team of IT Support Staff... ...the continuous improvement of endpoint administration... ...broad range of users for technical...HelpWork experience placementWork at officeWeekend workAfternoon shift- DC Blox is seeking a Sr. Desktop Support Specialist in Atlanta, Georgia, to provide front-line technical support for end-user computing and workplace technology. The ideal candidate... ...abilities, and a commitment to delivering excellent support in a fast-paced environment...Suggested
$67.9k - $132.5k
...to ensure end users receive timely... ...high‑quality support for incidents... ...in a federal IT environment.... ...the position helps drive process improvements and maintain alignment... ...and other IT teams and taking... ...experience (team lead or supervisor)... ...developing and delivering training,...HelpContract workWork at officeShift work$141.61k
DMI is a leading provider of digital... ...-end managed IT services,... ...development, DMI supports public sector... ...committed to delivering secure,... ...and mentor a team of service desk... ...identify process improvements and enhance... ...service desk, end users, and other IT... ...to help you thrive....HelpShift work- ...electronic materials, leading edge electronic... ...Sample Order Support Coordinator... ...international teams supporting factory... ..., and user inquiry support... ...feedback that helps streamline sample... ...of continuous improvement. * Strong interpersonal... ...the ability to deliver outcomes that...HelpFull timeLocal areaFlexible hours
$70.18k - $170.04k
...where you’ll be supported and inspired... .... Join us and help the world’s leading organizations... ...oversee onsite end-user support... ...expertise with team leadership, service... ...excellence, improve user... ...understanding of IT Service Management... ...business needs. It delivers end-to-end...HelpPermanent employmentFull timeLocal area- ...and backed by leading investors including... ...in-house and helps health... ...efficiency and improve quality of care... ...Client Experience team, you will shape... ...client needs to deliver value to our clients... ...‑to‑Market to support client understanding... ...to support user onboarding and...HelpRemote workWork from homeHome office
- The End User Support Analyst is responsible for delivering high-quality technical support... ...supports a wide range of IT systems—including... ...to ongoing process improvement when working issues... .... Mentoring other help desk personnel on... ...Support team, while providing supporting...HelpWork at office
- Capgemini is seeking a Field Support / Desk‑Side Support Lead to oversee onsite end‑user support operations and deliver high‑quality service. This role blends hands‑on technical work with team leadership, service management, and stakeholder engagement in a fast‑paced, on...
- Georgia Tech is seeking a support technician in Atlanta to maintain and install computer systems. The role involves interacting with management and users to resolve technical issues and improve system operations. Candidates should possess an Associate's Degree or equivalent...Help
- ...Description: The Support Manager is... .... This role leads incident response... ...service improvement initiatives to... ...and capable of delivering exceptional service... ...the Engineering teams and business.... ...incidents after end-user confirmation.... ...with business and IT teams....Work experience placementWork at officeLocal area
- DMI is a leading provider of digital services... ...to-end managed IT services,... ..., DMI supports public sector agencies... ...is committed to delivering secure, efficient... ...) and other team members to ensure... ...areas for improvement in deskside support... ...opportunities to help you thrive....Help
- About DMI DMI is a leading provider of... ...to-end managed IT services, including... ..., DMI supports public sector agencies... ...committed to delivering secure, efficient... ...) and other team members to ensure... ...areas for improvement in deskside support... ...opportunities to help you thrive....Help
- ...representative is responsible for supporting the EDI enrollment... ...as well as in a team setting. Ability to... ...management or Healthcare IT. ~2+ years of experience... ...experience, Waystar helps providers simplify healthcare... ...workflows and improve financials so providers...HelpLive outWork at officeLocal areaFlexible hours
- ...and evolve its Geospatial Support, Training, Professional... ...division. This role leads a multi‑disciplinary team responsible for technical... ...technology adoption while helping customers improve workflows, increase efficiency... ...and Inspired Flight, we deliver complete solutions...HelpFor contractorsWork at officeLocal area
- Inspire Brands, Inc. is seeking an End User Support Analyst to deliver high-quality technical support to internal users. You will resolve a variety... ...thrive in a fast-paced environment and are dedicated to helping customers, this position is for you. #J-18808-Ljbffr Inspire...Help
- ...USA Inspire Resources in Atlanta, Georgia is seeking an End User Support Analyst to deliver high-quality technical support for internal users. You... ...Responsibilities include managing support tickets, mentoring help desk personnel, and ensuring a seamless user experience....Help
$92k - $131k
...qualifications Process Improvement certifications (e.... ...The Job In gTech Users and Products (gUP)... ...users by creating helpful and trusted... ...where they are with support and help, representing... ...readiness and deliver an efficient, empathetic... ...between product teams and operations to...Help- E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs, and author technical documentation for Secure HIV-TRACE program from Centers for Disease Control and Prevention...Help
- ...The Production Support Manager is responsible... .... This role leads global onshore... ...offshore support teams, manages incidents... ...mentor teams to improve operational... ...professionals to deliver secure, reliable... ...reliability, and user experience. Provides... ...Proficiency in IT infrastructure,...Permanent employmentFull timePart timeH1bWork at officeRelocationWork visa
- The Bail Project is seeking a Client Support Specialist in Atlanta to help long-term clients attend court dates and connect with supportive services... .... You will engage with community partners to identify improvements in social services and document client advocacy in...HelpRemote job
$100k - $130k
...Success Manager to help make it happen! We are... ...Manager to lead and nurture our... ...our growing Home Improvement sector. This... ...with internal teams across Product,... ...Delivery, and Support to drive successful... ...transaction volume, user adoption, and... ...meetings, delivering clear analysis,...HelpFor contractorsWork at officeLocal areaRemote work- ...collaborative environment. Join our Technology Team as a Junior IT User Support Specialist located in our Atlanta... ...effectively across teams and delivering exceptional client service. If you... ...seeking innovative ways in which to help others Ability to establish and maintain...HelpWork at officeLocal areaRemote work
- ...At The Home Depot, we help doers get more done. Our... ...Learning Design & Development team creates simple,... ...solutions while delivering high-quality project execution... ...-enabled workflows to improve efficiency, learner... ...mobile, and performance support solutions Experience...HelpWork experience placementWork at officeLocal areaImmediate startFlexible hoursNight shift
- ...Account Support Coordinator - Hospitality Be Part of... ...mattress company, we're a leading global sleep company with a mission to help people sleep better so... ...a 150-year heritage in delivering industry-leading sleep solutions... ...SSB Hospitality Sales team, including performing...HelpTemporary workWork at officeLocal area
$58 - $68 per hour
...we are seeking a User Experience Architect... ...principles to deliver impactful, intuitive... ...an Agile Product Team to own and account... ...deliver industry-leading products. Cultivate... ...opportunities for improvement and participate in... ...started with the help of AI. #J-18808-Ljbffr...HelpHourly payContract workWork experience placementRemote work$865 - $1,195 per week
...Transportation Support Coordinator (Remote) — $865–$1,195 per week Position Summary The Transportation Support Coordinator works... ...organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone...HelpRemote workWork from homeFlexible hours
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