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IT Support Team Lead - Lead, Improve & Deliver User Help

Tier4 Group

A leading technology solutions provider is looking for a Support Operations Lead to guide a team in managing Tier 1 issues effectively. The ideal candidate will have a solid technical background with end-user technologies, experience mentoring in an IT support setting, and a strong customer-first approach. Responsibilities include overseeing device support, ensuring organized asset management, and driving process improvements for team efficiency. This role offers comprehensive benefits and growth opportunities. #J-18808-Ljbffr Tier4 Group

Vacancy posted 4 days ago
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