Secretary 2

Secretary 2

Summary: The Secretary 2, Head Start Program, will provide clerical support to the various service areas of the Head Start Programs. DISTRICT EXPECTATIONS: All district employees must: Demonstrate regular and predictable attendance. Physical presence is expected as part of a reliable and predictable pattern of attendance. Support the district's vision, mission, goals, and Strategic Plan. Engage in civility, respect, and professionalism. Maintain the professional knowledge and skills necessary to perform the essential duties and responsibilities of their positions.

Responsibilities: Verifies, codes, and/or classifies incoming materials and documents; returns incorrect material to senders for needed correction, and maintains follow-up procedures to ensure return of corrected materials. Makes computations needed for reports, budgets, and records; condenses data for department use. Operates various general office machines, including but not limited to adding machines, copy machines, calculators, computers, collators, decollators, call directories, and other telephone-related devices. Gathers a variety of information from various sources for use by others in answering correspondence or preparing reports. Prepares reports or drafts correspondence as directed. Establishes and is responsible for the complete maintenance of filing systems, related responsibilities of accurate filing and ease of material retrieval. Plans, assigns, reviews, and corrects the work of and trains lower level employees. Performs basic computer skills, such as keyboarding, spreadsheets, and presentation software. Opens, sorts, and distributes incoming mail and packages, as well as prepares outgoing mail and packages. Maintains payroll and other related personnel functions. Prepares bookkeeping and various cost center reports. Performs basic secretarial functions, including but not limited to setting of appointments, answering phones, and note taking. Performs any other duties as assigned. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the district.

Other information: Dependability: Responds to requests for service and assistance. Follows instructions and responds to management direction. Takes responsibility for own actions. Meets attendance and punctuality guidelines. Cooperation: Establishes and maintains effective relations. Exhibits tact and consideration. Displays positive outlook and pleasant manner. Offers assistance and support to co-workers. Works cooperatively in group situations. Works actively to resolve conflicts. Customer Service: Displays courtesy and sensitivity. Manages difficult or challenging customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality. Use of Technology: Demonstrates required skills. Adapts to new technologies. Troubleshoots technological problems. Uses technology to increase productivity. Keeps technical skills up to date. NOTE: School Board Policy ensures equal opportunity for all in its personnel policies and practices and does not discriminate on the basis of race, color, gender, religion, national origin, marital status, sexual orientation, gender preference, political beliefs, social/family background, disability or age. The district accords preference in selection, retention, and promotion procedures to certain veterans and spouses of veterans who are Florida residents.