Project Manager

Job Title: Business Process Project Manager Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Business Process Project Manager to support high-impact transformation and reengineering efforts across all agencies within one of North America’s largest public transit authorities. This is a consulting opportunity focused on documenting and improving business processes using BPMN methodology, with a particular emphasis on developing models and standard operating procedures using tools like ARIS and MS Visio. Job Responsibilities: Collaborate with division SMEs to analyze, document, and model current (“As-Is”) and future (“To-Be”) state business processes using BPMN standards. Lead business process modeling workshops and develop detailed system flows and organizational charts. Develop clear, accurate Standard Operating Procedures (SOPs) and comprehensive documentation aligned with agency requirements. Utilize ARIS (preferred) and MS Visio (required) to create business process diagrams and flowcharts. Create supporting deliverables including PowerPoint presentations, progress/status reports, and documentation packets. Analyze metrics and KPIs specific to agency operations to recommend cost-saving opportunities. Conduct risk assessments and ensure all documentation meets compliance and procedural standards. Review and refine business models with stakeholders, ensuring clarity, accuracy, and alignment with business objectives. Business process flows SOP documentation System flow diagrams Organizational charts Status/progress reports All source files delivered to client Job Requirements: Minimum 7 years’ experience in business process modeling and management Proficiency in MS Visio (required) and ARIS Designer/Architect (preferred) Experience documenting and analyzing KPIs and operational procedures Excellent business writing, reporting, and presentation development skills Strong analytical, problem-solving, and communication abilities Proficiency in MS Office 2013 or newer (Word, Excel, PowerPoint) Familiarity with SharePoint 2010+ and MS Project 2010+ Ability to prioritize tasks and meet tight deadlines independently Experience creating SOPs with the ability to provide sample documentation if requested Job Benefits: Competitive Hourly Rate Range based on experience, and education of $75 to $85 USD hourly rate. #J-18808-Ljbffr